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Description

The Training Specialist works on a national direct services project that provides behavioral health services to immigrating children and their families and provides training and other learning and development support to the provider network. The Training Specialist will use his/her expertise in adult learning to develop learning and training content and facilitate learning events.

The Training Specialist has broad knowledge of content development, adult learning principles and effective training and learning strategies for health and human service professionals. He/she will work closely with and under the oversight of the Training and Outreach Manager to execute contract deliverables and services. This role is only guaranteed through January 2026.

Key Responsibilities:

+ Work with subject matter experts, translators, and other project team members to develop, update, and maintain training curricula, e-learning modules, presentations, and other learning and training products with learning objectives

+ Participate in the development of new content within a team environment including subject matter experts, technical experts, and project managers.

+ Identify existing resources and research best practices related to providing behavioral health and other services for immigrating children and their families

+ Inform the development of an annual training plan, including topics, objectives, and audience pain points, needs, and challenges Utilize available research and data for exploration of problems and issues identified for immigrating children and their families

+ Design training content, including learning objectives, goals, behavioral anchors, modules, interactive activities, instructional materials, transfer of learning activities, and other materials as appropriate.

+ Determine appropriate design and delivery method to achieve learning goals, including synchronous, asynchronous, videos, e-learning modules, job aids, and other modalities.

+ Monitor and track participation in and satisfaction with learning events, hold debriefs and use resulting data and information for continuous improvement of learning strategies.

+ Assist with authoring, proofing and quality control of products and training.

+ Contribute to the development and maintenance of internal content guidance documents, including style guide, audience personas, and others as needed.

+ Support facilitation of live events, including presenting, in partnership with subject matter experts, as needed, developing facilitators’ guides, responding to chats and attendee needs in real time, and coordinating and running dry runs and run of shows.

Basic Qualifications:

+ Bachelor’s Degree in English, communications, education, instructional design, or related field

+ 3+ years experience developing written content for trainings or learning products

+ 3+ years direct experience developing and delivering content related to immigration, children and families, or a related field.

+ 3+ years minimum experience managing tasks or projects to deadlines

Preferred Skills:

+ Master’s Degree in social work, English, education, instructional design, or related field.

+ 5+ years professional immigration work experience

+ Experience using CANVA and developing graphics

+ Experience using articulate storyline or other similar software to develop e-Learning

+ Experience developing learning experiences on federal contracts.

Professional Skills

+ High quality control skills with superior attention to detail and the ability to meet stringent deadlines

+ Strong analytical, problem-solving and decision-making capabilities. Ability to be flexible, multitask, prioritize, and manage multiple activities simultaneously in a fast-paced, changing environment

+ Strong team player with the ability to take initiative and work well independently

+ Excellent verbal, oral, interpersonal and written communication skills, including experience with developing and delivering presentations, writing, and blogging social media content

+ Ability to exercise good judgment, discretion, tact, and diplomacy

+ Strong organizational and time management skills

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO (https://www.icf.com/legal/equal-employment-opportunity) policy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email  [email protected]  and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about  workplace discrimination righ t s or our benefit offerings which are included in the  Transparency in (Benefits) Coverage Act.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at  [email protected] . We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

**Pay Range** - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$67,020.00 - $113,934.00

COVID-19 Policy: The position you are applying to requires the selected employee(s) to provide proof of their full vaccination status which is defined as vaccinated two weeks after receiving the requisite number of doses of a COVID-19 vaccine approved or authorized for use by the FDA.

Nationwide Remote Office (US99)