• Logistics Specialist

    ITW (Troy, OH)


    Job Description:

    We are seeking a detail-oriented and proactive Logistics Specialist to join our team in Troy, Ohio. Reporting to the Logistics Manager, this role plays a key part in managing carrier relationships, resolving freight issues, including freight claims, and ensuring timely and accurate product deliveries. The Logistics Specialist will interact with manufacturing facilities, customer service, shipping/receiving and transportation departments. The selected candidate is self-motivated, solutions-focused, and thrives in a collaborative environment.

    Responsibilities

    + Respond promptly to resolve shipment delays, transportation issues, or customer concerns

    + Analyze and optimize logistical processes, shipping routes, and cost-efficiency

    + Communicate with carriers, freight forwarders, suppliers, and internal teams

    + Investigate, process, and report on freight claims and damaged goods

    + Coordinate logistics for trade shows

    + Support continuous improvement initiatives within the transportation function

    + Take ownership of activities in collaboration with the business

    + Drive activities with the vendor base

    + Generate regular reports and insights related to freight performance and claims

    Minimum Qualifications

    + High school diploma; additional training or coursework in logistics is a plus

    + 2+ years of experience in transportation or logistics-related role

    + Strong verbal and written communication skills

    + Excellent oral, interpersonal and written communication skills

    + Proficient in Microsoft Office Applications

    + Understanding of shipping/receiving documentation and general transportation workflows

    + Ability to manage projects independently and in a cross-functional team

    Preferred Qualifications

    + Associates degree in Logistics, Supply Chain Management, Business or related field

    + Familiarity with import documentation, HTS classification, and import regulations

    + Experience with ERP and/or Microsoft D365 ERP systems, and Logistics software platforms

    Compensation Information:

    The starting salary will be based on the experience of the selected candidate.

     

    $60,000-$68,000

     

    _ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential._

     

    _As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship._

     

    _All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._