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ITIL MITA Engineer

(Jobs in Columbia, SC)

Requirement id 155626

Job title Engineer

Job location in Columbia, SC

Skills required Bachelors Degree, Ms Azure, ITIL, MITA

Open Date 21-Oct-2025

Close Date

Job type Contract

Duration 12 Months

Compensation DOE

Status requirement ---

Job interview type ---

Email Recruiter:coolsoft

Job Description Engineer: Bachelors Degree, Ms Azure, ITIL, MITA

Start date :11/17/2025

End Date :12 Months from projected start date

Submission deadline :10/29 at 5:00 PM EST.

Client Info : SCDHHS

Note:

* Interview Process: 2 rounds, Virtual/Online

* Work Location: Fully onsite - 5 days/week

* Candidate Location: Candidate MUST be a SC resident or willing to relocate or commute to Columbia, SC prior to starting the role at their own expense.

Description:

SCOPE OF THE PROJECT:

We are seeking an experienced System Center Service Manager administrator. The primary focus of this role is maintaining System Center infrastructure and taking new requests into Service Manager. Developing workflows in System Center Orchestrator. Working in the Cireson web portal.

DAILY DUTIES / RESPONSIBILITIES:

1. The Service Manager Engineer will report to the SCDHHS Bureau Chief of Information Technology Services. They will work with SCDHHS business units to collect and develop requirements for Service Manager requests. The position is focused on administration and creation of new requests.

2. Work with System Center Orchestrator. Create new orchestrator workflows, maintaining, and updating workflows.

3. Work with Cireson. Maintain and update software and work with vendor to fulfill service requests. Updating JavaScript for service requests.

4. Maintain, update, patch System Center, Orchestrator, and Cireson.

5. Interact with staff, other team members, all levels of management and internal and external organizations, including vendors performing outsourced work, in the compilation and management of information needed for Service Manager requests.

6. Work with technical staff and business stakeholders to create deliverables and artifacts that are intended for audiences of varying levels of technical knowledge.

7. Serve as a Subject Matter Expert (SME) and/or Point of Contact (POC) for developing and managing processes related to the Service Manager environment.

8. Make recommendations on specific improvements in efficiency, effectiveness, report template and structure, and productivity to leadership.

9. Act as a liaison between the technical team and management from various stakeholder areas including executive level management.

10. Some after hours project and platform support will be expected.

Program Experience:

Current or recent experience with MS System Center is required and will be given the highest weight. Experience should include well documented success with previous MS System Center projects as well as experience in an enterprise level System Center environment.

Technical Knowledge:

Experience related to any or all the following technologies would be considered desirable for this position:

• MS System Center Service Manager

• MS System Center Orchestrator

• Active Directory

• Windows Servers

• Javascript

• Cireson

• IT Network Infrastructure and Server Operations/Implementations

General Duties and Responsibilities:

1. Develop and refine Service Manager request intake process for SCDHHS.

2. Maintenance and Patching of Service Manager environment and make recommendation about future improvement opportunities.

3. Acting as the lead on a project to migrate the existing Service Manager environment to an updated and current standard.

Call502-379-4456 Ext 100for more details. Please provide Requirement id: 155626 while calling.

EOE Protected Veterans/Disability