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**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary:

• Provides administrative support and basic level clinical support to physician practices to ensure the delivery of quality healthcare services.

• This role does not function as an MA but may be required to perform basic, non-invasive rooming and VS skills if needed.

• Attends AMA training to gain clinical experience before placement into ambulatory care site

Responsibilities And Duties:

Successful completion of clinical competencies established for the practice site enabling efficient and effective patient flow, ie. Rooming, medication history, basic patient care skills.

Successful completion of Care Connect EMR documentation skills (AMA Track)

Performs necessary administrative duties that assure all information is current and updated

Communicates, collaborates, and anticipates the needs of the health care team in order to ensure continuity and quality of care and coordination of services.

Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate dept/unit personnel.

Stocks and cleans exam room after use.

Communicates malfunctioning equipment/ instruments to appropriate department/unit staff. Removes from service any malfunctioning equipment.

Orders and puts away supplies.

Provides transport assistance to patients when needed (i.e. wheelchair, walker, etc.).

Maintaining office logs and rounding summaries.

Completes paperwork preparation for office.

Enters external data into EMR system correctly.

Communicates with patients and customers in a respectful and caring manner

Completes required continuous training and education, including department specific requirements.

Promotes and advocates for patient quality, safety, and experience initiatives. Acts as a role model

Is compliant with scope of practice

Minimum Qualifications:

High School or GED (Required)

Additional Job Description:

SPECIALIZED KNOWLEDGE

+ Completion of School of Administrative Medical Assisting or Medical Secretary training

+ 1+ years as Medical Secretary

+ 1+ years as Administrative Medical Assistant

+ 1+ years as both Inpatient Unit Clerk/PSA

Work Shift:

Day

Scheduled Weekly Hours :

40

Department

Patient Contact Center

Join us!

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

Remote Work Disclaimer:

Positions marked as remote are only eligible for work from **Ohio** .