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Full Time

Days

Please note: This position is located at the Yale Campus in Tulsa, OK, and does not offer remote work options. Qualified candidates must be available and willing to work onsite.

Schedule: Monday - Friday | 8:00am - 5:00pm

Job Summary: The Credentialed Trainer is responsible for conducting Epic end user classroom training in an assigned application, works closely with Principal Trainers and super users. The Credentialed Trainer is responsible for the set up of the training classes they are scheduled to facilitate and for quality control, including administering a proficiency assessment and class evaluation at the end of each session; assist in the development of training and support materials; provide telephone and at-the-elbow support for physician; and other end users to help with optimization of the system.

Minimum Education: High School Diploma or GED. Bachelor degree preferred in related field.

Licensure, Registration and/or Certification: Obtain and maintain Epic Credentialed level of expertise in Epic based presentation (s) and competency exam (s).

Work Experience: 0 - 6 months related experience.

Knowledge, Skills and Abilities: Ability to work with various applications for the production and management of training materials, interoffice communication, and use and exchange of shared project and department documents. Excellent interpersonal and communication skills. Strong teaching skills that have been demonstrated on various projects, particularly related to healthcare a plus.

Essential Functions and Responsibilities: Deliver appropriate level of instruction and competence/evaluations required for each user. Assist in the development of educational tools relating to new computer applications, system updates, other organizational goals, and changes. Collaborate with other educators, informaticists/analysts, information technology colleagues, and subject matter experts in ensuring delivery of effective, accurate training to clinical and business professionals. Conduct, facilitate, and evaluate effective computer information systems training using appropriate methodologies, strategies, and content for end users in assigned areas. Assist principal trainers in developing or modifying curriculum, content and/or materials for training programs to meet the needs of end users. Develop in-depth knowledge of workflow design and processes, and the important system functionality supporting the workflows.

Decision Making: The carrying out of non-routine procedures under constantly changing conditions, in conformance with general instructions from supervisor.

Working Relationships: Works directly with patients and/or customers. Works with internal customers via telephone or face to face interaction. Works with external customers via telephone or face to face interaction. Works with other healthcare professionals and staff.

Special Job Dimensions: None.

Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.

Information Technology Training - Yale Campus

Location:

Tulsa, Oklahoma 74136

EOE Protected Veterans/Disability