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Job Description

Insight Global is looking for a hands-on Broadcast Production Support Engineer to join the Production Engineering and Newsroom Technology team at a leading Media and Entertainment client in Englewood Cliffs, NJ with some travel. As a member of this team, this individual would provide hands-on support and provide resolutions to daily problems, creating an escalation plan when necessary. This team works closely with supporting the Live On-Air control room and must provide support to virtualized productions and resolve or escalate issues to the level 3 support team. This person will assist the team with engineering validation of new software releases to validate features while finding and addressing software bugs. The candidate will also identify gaps in existing documentation and work to resolve documents for use by technical operation. This is hosted on the public cloud so having virtualization or cloud experience with AWS or Azure is beneficial, and the team works mostly in a windows environment with some understanding of Linux. Experience with compliance regarding security procedures, planning/design infrastructure for production and post production, and software implementation is required. The ideal candidate will have a background in live broadcasting TV technology with a personal interest in engineering and problem solving. This candidate must be able to work in a fast pace environment and be a collaborative team player.. The team is looking for candidates to be flexible working different shifts that range within 3am-8pm, overnight, or weekends to support the financial news markets.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

- 3-5+ years of experience with Live Broadcast Production Support

- Strong Background in Live TV Station Environment or Broadcasting Environment

- Familiarity with system level troubleshooting of Windows or Linux operating systems

- Strong attention to detail, organization, and communication

- Must be willing to work rotaeonal shifs, evenings, overnights, weekends, holidays with ligle or

no noece.

- Experience evertz, black magic, grass valley, sony, or dante audio/video systems

- Bachelor’s degree in film production, Broadcasting, Computer Science, Electrical Engineering or

related field or equivalent work experience. - Knowledge of AWS/Azure or cloud Certifications

- CCNA Certification / Dante Certification