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Job Description

Insight Global is looking for a Digital Specialist to support a large distribution client of ours. This employee will play a pivotal role in shaping the future of the digital solution landscape. The Sr Digital Specialist is responsible for leading the digital transformation efforts, including the development, implementation, and performance of various owned digital programs to deliver an impressionable customer experience. They will oversee marketing technology tools by managing the development, planning, and execution of digital & innovation initiatives (Kontent.ai & Algolia).

Responsibilities:

-Contribute the evolution of the clients digital roadmap (public websites, customer portals, marketing automation, online tools, and support technology) to support the overall digital strategy for all industrial and integrated supply customer segments, collaborating with internal and external partners to grow and optimize digital channels

- Support cross-functional teams in developing, implementing, and evaluating digital solutions projects, including ecommerce, EDI, digital tools and applications

-Build A/B tests and personalized experiences in collaboration with web services, marketing, digital managers, and customers to enhance customer experience, improve relevancy, and increase digital sales

- Continuously identify technology gaps and requirements, working collaboratively with information services, customer experience, and operations to implement relevant technologies, potentially using a sprint project management methodology

- Maintain an understanding of competitors' digital landscapes

- Work collaboratively with other members of Marketing, MDM, Supply chain, logistics and other departments to accomplish common goals and projects

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

- Bachelor’s degree in Computer Science, Economics, Business, Marketing, Communications, or related programs of study/experience

• 5+ years of experience in digital transformation or relevant experience

• 3+ years of e-commerce & digital solution with a proven track record of managing complex, multi-phase, potentially competing demanding projects

• Strong technical working knowledge of relevant and new technology, ecommerce, and digital tools.

• Proven experience with utilizing formal project management methodology on technical digital projects

• Experience with digital requirements, optimization, testing, and quality assurance.