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Title Assistant Retail Store Manager

About the Organization About the Organization Since 1981, Outdoor Research has been building award-winning outdoor clothing and gear. We stand behind every product we make with the Outdoor Research Infinite Guarantee- warranty. Find out how we were born from our founder Ron Gregg's research-led approach to problem solving, and discover the origins of our first products in Our Story. Discover our roots in U.S. manufacturing, our legacy in Made in the USA tactical gloves, and our response to the COVID-19 pandemic with the development of face masks and medical-grade personal protective equipment in Protection. Learn about our product processes using recycled materials, how we enforce the safety and wellbeing of our workplaces, and our commitment to all people and the planet in Responsibility. Meet some of our community members who work to create safe, accessible, and equitable outdoor spaces in our Community Partnerships and our Ambassadors. We'd be thrilled to have you join the team and find your Career at Outdoor Research. Outdoor Research Values Curiosity: We are constantly striving to learn and improve ourselves. In our products, as a brand, as a team, and as individuals. Passion: We love what we do and take pride in sharing our work with others. Innovation: We are complex problem solvers. Collaboration: We are better together. Community: We embrace the collective impact we can have from our diverse perspectives; on each other, society, and our environment.

Position Assistant Retail Store Manager

Description

Compensation: $25-$27 an hour

About this role

The Assistant Retail Store Manager runs the day-to-day operations at the Outdoor Research Seattle Flagship Store alongside the Retail Store Manager while being a great team leader and providing legendary customer service.

What you will do

+ Foster a commitment to provide Outdoor Research legendary customer service and instill in your staff the same commitment and drive

+ Motivate staff to contribute to the productivity of the retail store

+ Greeting and assisting customers in a helpful, positive, non-intrusive manner throughout the purchasing/decision process

+ Assist the store manager in supervising staff to create an exemplary shopping experience for our customers

+ Manage the day-to-day operations of the Seattle Store

+ Step into the roll as Manager- Seattle Retail Store as necessary

+ Utilize daily register to account for all daily sales numbers

+ Maintain the store labor schedule to ensure an appropriate level of staffing is always in place to accomplish the store goals

+ Maintain security in the retail store to include safe operation, cash handling, alarms and CCTV

+ Assist Manager-Seattle Retail Store in ensuring company policy and procedures are communicated and followed accordingly by staff

+ Oversee new hire training of new staff in the retail store

+ Provide timely coaching and feedback to store employees, maintaining documentation to support performance development and ensure accountability.

+ Other duties as assigned by the Manager- Seattle Retail Store

Position Requirements

What you should bring to the table

+ High school diploma or equivalent

+ 3+ years of experience in retail sales and/or 1+ year of managing experience preferred

+ Participation in one or more of OR core sports preferred

+ Knowledge of and/or intermediate to advanced experience with various outdoor gear and equipment, Outdoor Research products preferable.

+ Proficient in POS systems and MS Office products

+ Ability to effectively mentor Sales Associates

+ Skilled in delivering constructive feedback and setting clear expectations to promote employee growth and accountability.

+ Excellent communication & customer relationship skills

+ Self-managed and motivated and able to solve problems efficiently and effectively

+ Ability to train staff and effectively delegate tasks to ensure the store runs efficiently

+ Be approachable and able and eager to initiate customer interaction

+ Ability to meet schedule and attendance requirements

What do we bring to the table?

+ 11 paid holidays each year and 3 floating holidays

+ Transportation benefits

+ PTO

+ Paid volunteer time

+ Comprehensive medical, dental and vision plans

+ 401K with discretionary company match

+ Ron Gregg Outdoor Benefit

+ Product discounts

Exempt/Non-Exempt Exempt

Full-Time/Part-Time Full-Time

Location Seattle, WA

EOE Statement OR is committed to equal employment opportunity and does not discriminate against any employee or applicant for employment in an unlawful manner. Employment-related decisions are made based on an individual’s qualifications without regard to race, sex, color, religion, age, national origin, disability, sexual orientation, gender identity, marital or military status, genetic information, political ideology or other applicable protected class status. This commitment extends to all employment practices including selection, hiring, placement, recruitment advertising, promotion or transfer, rate of pay or other forms of compensation, selection for training, demotion, layoff, or separation. All employment decisions are based upon the qualifications of the individual and the job requirements.

OR supports this commitment with an Affirmative Action Program, which is updated annually. The

objectives of the Affirmative Action Program are to ensure that our team reflects the diversity of our local community. We fully support affirmative action to include women, ethnic minorities, veterans and persons with disabilities throughout our workforce. The OR Affirmative Action Program is available for review by all employees and is maintained in the Human Resources Department.