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Field Service Representative \-Fleet Readiness Center Southeast \(FRCSE\)

Textron Aviation has been inspiring the journey of flight for nine decades through the iconic and beloved Cessna and Beechcraft brands\. We are passionate advocates of aviation, empowering people with the freedom of flight\. As you join our legacy as a global leader in private aviation, you’ll have opportunities to try new fields, expand your skills and knowledge, stretch your abilities, and build your career\. We provide a competitive and extensive total rewards package that includes pay and innovative benefits to support you and your family members – now and in the future, beginning day one\. Your success is our success\.

Description

JOB SUMMARY:

The Field Support Representative \(FSR\) will provide knowledge and assistance to maintenance personnel for the T\-6 aircraft structure and operating systems, including avionics and electrical systems, engine operations, support equipment, and required maintenance tasks\. The FSR shall possess the ability to work independently, without technical guidance, to perform tasks included in the T\-6 aircraft maintenance manuals\. The FSR shall have sufficient education and maintenance experience to perform the required duties for all maintenance, repair, assembly, testing, operation, and other related functions of the T\-6 aircraft\. The FSR shall have experience utilizing all ground support equipment necessary to maintain the T\-6 aircraft\. The FSR shall communicate effectively in both oral and written methods, share technical knowledge to less qualified personnel, and be able to instruct maintenance technicians in structured on\-the\-job training \(OJT\) programs\. The FSR shall support all program needs, various tasks, and follow direction from the Site Lead\.

JOB RESPONSIBILITIES:

I\. Provide instruction, assistance, and on\-the\-job training in:

a\. Operating and maintaining the T\-6 aircraft and its avionics, propulsion, and support equipment systems

b\. Resolving T\-6 aircraft equipment or system anomalies

c\. Performing fault reporting and fault isolation procedures

d\. Removing and installing components

e\. Using hand equipment, special tools, and test equipment

f\. Emphasizing safety precautions during the operation and maintenance

g\. Providing interpretation of technical data set forth in Technical Orders

h\. Demonstrating new maintenance tasks

II\. Provide suggestions for Improvement including:

a\. Additional training for organizational maintenance team personnel

b\. Changes to operation, maintenance, inspection, and training requirements to improve system performance and reliability

III\. Provide assistance in:

a\. Representation to the Contractor's program management team for recommendations concerning Engineering Change Proposals \(ECPs\) and Service Instructions \(SIs\)

b\. Validating the best method for accomplishing service instructions \(SIs\), time compliance technical orders \(TCTOs\) and installing mods or retrofit kits

c\. Completing Depot Level maintenance tasks as requested

d\. Testing functional and operational checks when authorized by Functional Area Chief or designee

e\. Mishap investigations, service reporting, and material deficiency report evaluations

f\. Review and validation of 1st time part requests submitted to the COMBS to identify potential fleet impacts across sites

g\. Monitoring failures and developing/validating corrective action

Operational, maintenance, inspection, and training requirement changes to improve platform availability and reliabilityMaintaining warehouse, equipment, and tools or process improvements\.Verifying maintenance tasks are completed

Qualifications

EDUCATION/ EXPERIENCE:

Required:

* Bachelor’s degree required, or in lieu of degree one of these two:

3 years of relative aircraft maintenance experience A&P license required\.3 years of relative aircraft maintenance experience 2 year technical degree requiredMinimum 5 years of aircraft structural repair, customer support, or relative aircraft maintenance experience required, direct experience on the T\-6 platform preferred

Preferred:

* Prior Customer Service, Service Center, or Field Service experience

* A&P certificate or equivalent

* Pilot's license

QUALIFICATIONS:

* 5 or more years of leadership in aircraft maintenance and/or logistics preferred

* 5 or more years of inspection, testing, adjusting, and repairing avionics equipment preferred

* 5 or more years of turbine engine experience preferred \(PT6A preferred\)

Ability to provide technical support on the T\-6 platformIn\-depth knowledge \(aircraft/vehicle movement and safety/hazards\) of flight line operationsAbility to read and comprehend aircraft technical orders, job guides, schematic diagrams, engineering drawings, charts, work instructions and technical publicationsAbility to lift and handle 50 lbs, and perform climbing and stooping tasks related to the jobEffective problem\-solving skills with limited direction

Valid FAA Airframe and Powerplant Certificate is preferred

EEO Statement

Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex \(including pregnancy and sexual orientation\), genetic information or any other characteristic protected by law\.

**Recruiting Company:** Textron Aviation

**Primary Location:** US-Florida-Jacksonville

**Job Function:** Flight Operations

**Schedule:** Full-time

**Job Level:** Individual Contributor

**Job Type:** Experienced

**Shift:** First Shift

**Job Posting:** 10/22/2025, 8:48:46 AM

**Job Number:** 337087