• Account Manager - Professional & Light Industrial…

    Kelly Services (Troy, MI)


    Together we change lives.

     

    Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless.

     

    No matter where you are in your career journey you can apply your knowledge and passion to move people, organizations, and communities forward. You’ll have opportunities to grow your expertise and capabilities, both professionally and personally. As a team we celebrate inclusion, caring and collaboration. As a company we value your contribution, we work with integrity, and we always put people first - so your impact really will change lives.

    Kelly’s Account Manager** **is responsible for:

    + Client strategy inclusive of client relationships, service delivery and growth of the accounts tied to specific growth targets.

    + Own the overall growth, including responsibility for the P&L, GP and contribution along with program optimization. Account Managers take the SME in their Business Unit/Domain specific offering and will be utilized as a resource to win new business.

    + Manage the client relationship of Kelly clients; collaborate with account management teams in other business units

    + Expand usage of core business and new business lines throughout the customers’ various locations and subsidiaries by identifying Kelly opportunities and developing support strategies

    + Establish clients’ SOWs and manage accordingly (including change requests), where applicable

    + Prepares and presents monthly, quarterly, and annual business reviews

    Essential Skills, Knowledge & Experiences:

    + 5+ years of experience managing a portfolio of accounts

    + Strong problem solver, analytical thinker and decision maker

    + Strong financial knowledge with the ability to understand influences on profitability

    + Microsoft skills including Word, Excel and PowerPointAnalyze

    + Monthly financial statements and implement strategies to increase profitability.

    + Proven ability to effectively influence both internally and externally

    + Ability to balance client demands with internal capabilities/profitability

     

    Total compensation package and benefits applicable to the position – understanding that each person has unique professional and personal needs focused on your total well-being.  Explore our range of benefits for full-time employees at: https://rs.benefitsatkelly.com/

     

    _Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity._ _ _ _Equal Employment Opportunity is The Law._