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All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

Working Title:

Director of Student Success

Institution:

Minnesota State Community and Technical College

Classification Title:

MnSCU Academic Supervisor 3

Bargaining Unit / Union:

216: Middle Management Association

City:

MSTA - Moorhead Campus

FLSA:

Job Exempt

Full Time / Part Time:

Full time

Employment Condition:

Unclassified - Unlimited Academic

Salary Range:

$37.60 - $56.10

*INTERNAL M STATE APPLICANTS ONLY*

NOTICE OF VACANCY

Director of Student Success

**Classification:** MnSCU Academic Supervisor 3

Full-time

**Salary Range:** Annually from $78,509 - $113,086 / Hrly from $37.60 - $54.16

*Salary placement is dependent on education and experience

Application procedure:

The vacancy is posted online through October 31, 2025. Applications must be submitted by 12:01 a.m. on November 1, 2025.

Apply at** **www.minnesota.edu/jobs/** **_Note: Internal applicants need to apply through the Jobs Hub in Workday._

Application must include:

+ Letter of interest

+ Curriculum vitae (or resume)

This position provides administration, supervision, leadership, and direction for multiple areas of the student affairs division. This includes, but is not limited to, academic support services, academic advising, success navigators, selective admissions/advising, and testing services across the college. The position is responsible for developing and implementing strategies, services, and processes designed to increase the matriculation rate from accepted to enrolled, course completion, speed to graduation rate, persistence, retention, and student success of all students. The position ensures integration of efforts across faculty, staff, and administration, and maintains fiscal and operational accountability over the various student affairs areas.

The values that guide our work include access and opportunity, equity, inclusion, belonging, cultural competence, culturally responsive pedagogy and service, and community engagement. Our educational environments are culturally relevant, responsive, and innovative to the students we serve. Our students are assets, we affirm their identities and lived experiences, and provide spaces that are emotionally safe and reflective of who students are.

Responsibilities** **:

+ Live the mission, vision and values of M State to ensure a positive experience for all students and stakeholders. Service to M State students and stakeholders is a core component of the position and work responsibilities.

+ Lead and hold operational authority for developing, executing, and measuring comprehensive retention initiatives that drive student success and align with institutional strategic priorities.

+ Supervisory authority for staff, including academic advisors, success navigators, selective admissions/advising, academic support team, and testing services.

+ Support for campus and college operations.

+ Lead and coordinate long-term, college-wide planning to advance student success initiatives, strategic projects, and integrated support services

+ Provide strategic and administrative oversight for developing tracking, reporting, and data-informed projections to advance persistence and retention goals across areas of supervision.

+ Lead, and direct long-term planning with departments across college units for student success, projects, and services.

Minimum Qualifications** **:

+ Minimum of 3 years’ experience performing analysis, exercising judgment, and relying on knowledge in student affairs or related work. Doctorate degree may substitute for two years of experience; Master’s degree may substitute for 18 months of experience; Bachelor’s degree may substitute for one year of experience; Associate’s degree may substitute for six months of experience.

+ Demonstrated success in strategic planning, budget management, and data-informed decision-making within higher education environments.

+ Skills in written, oral and presentation communications, human relations, and leadership.

+ Exceptional skills in collaboration, communication, and change management, with experience building partnerships across divisions.

+ Ability to maintain composure and make sound decisions in fast-paced or high-pressure situations.

Preferred Qualifications** **:

+ Master’s Degree.

+ Knowledge and experience in academic/student policies, developmental theory, and procedures which lead to organizational and student retention and success.

+ 5 years of progressively responsible experience in higher education student success or

or student affairs.

+ Experience with Customer Relationship Management (CRM) software.

+ Proficient use of Learning Management Systems (LMS) or an equivalent system.

+ Experience writing policy and procedure.

+ Ability to delegate and hold others responsible in a way that instills confidence and self-respect.

About

M State is a regional student-focused institution that is poised for a strong future. It is the sixth-largest outstate college in the Minnesota State system and the largest two-year college in Greater Minnesota, serving more than 10,500 students in credit and non-credit courses each year. M State offers big-college resources and a small-college feel on our four welcoming campuses and in our many online courses and programs. Our faculty and staff are dedicated to the values of integrity, inclusion and innovation, and that dedication is reflected in our programs and in the support we offer to our students.

Minnesota State is an equal opportunity employer/educator committed to the principles of diversity (https://www.minnstate.edu/system/equity/index.html) . We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status. All applicants must be able to lawfully accept employment in the United States.

Inquiries about Title IX can be directed to the college’s Title IX Coordinator and/or to the U.S. Department of Education, Office of Civil Rights. The Title IX office is located on Moorhead’s campus, but it travels and serves all 4 campuses.

Kara Helmig, JD

Director of Title IX & Clery Compliance (Title IX Coordinator)

Office B160

1900 28th Ave S

Moorhead, MN 56560

(218) 299.6522 | [email protected] | [email protected]

If you need accommodations to take part in the application process, please contact Human Resources at (218) 736-1512. For more information regarding M State, refer to our website at: www.minnesota.edu . Minnesota State Community and Technical College, a member of the Minnesota State system, is an affirmative action, equal opportunity educator and employer.

**NOTICE:** In accordance with the Minnesota State Vehicle Fleet Safety Program, employees driving on college/university business who use a rental or state vehicle shall be required to conform to Minnesota State’s vehicle use criteria and consent to a motor vehicle records check.

Benefits Information:

At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously.

Desired Start Date:

11-15-2025

Position End Date:

Open Date:

10-22-2025

Close Date:

11-01-2025

Posting Contact Name:

Heidi Ruth Balgaard

Posting Contact Email:

[email protected]