• Supply Chain Inventory and Administrative Manager

    Lowe's (Hagerstown, MD)


    Schedule

     

    Monday- Friday 7:30am-5pm

    Essential Functions:

    •Manages various administrative activities.

    •Recommends modifications to procedures or processes impacting operations to maximize efficiency, productivity, and reduce costs.

    •Ensures compliance with company standards in accuracy, safety, and productivity.

    •Oversees the full cycle of the procurement process.

    •Manages product availability, assortment levels, and variety to guarantee a proper flow of inventory in the facility.

    •Evaluates and researches complex inventory discrepancies to identify, diagnosis, and resolve problems.

    •Implements continuous improvement by communicating challenges, findings, and suggestions in conjunction with the Operations Manager.

    •Ensures quality requirements are followed throughout the facility.

    •Performs root cause analysis and develops corrective action plans.

    •Ensures customers receive outstanding and differentiating customer experience by understanding and responding appropriately to stated and unstated customer needs (internal and external).

    •Manages escalations relating to products or services, handling problem tickets, and providing feedback to leadership regarding customer issues.

    •Leads efforts driving customer experience and supports training, education and upskilling as needed.

    •Manages research into customer trends, customer surveys and develops strategies and programs around identified opportunities leveraging analytics insights.

    •Drives customer engagement and retention for the entire customer journey that will impact the customer experience, revenues and Likely to Recommend (LTR) scores.

    •Communicates effectively with associates regarding business objectives or current issues.

    •Provides associates with meaningful developmental opportunities and prepares them for upward promotion as applicable.

    •Leads and supports associates through change.

    Minimum Requirements:

    •Bachelor’s Degree - Supply Chain Management, Transportation, Merchandising, Industrial Engineering, Business, or related field

    •3 years’ experience in distribution center operations or related area (or 7 years of experience in distribution center/warehouse operations or related area with increasing responsibilities if education requirement not met)

    •Leadership experience with direct report responsibility, including leading salary level direct reports

    •Experience mentoring and coaching others

    •Experience leading a team through change

    •Proven record of complying with safety requirements, and experience building a culture of safety among subordinates and peers

    •Working knowledge of Microsoft Office

    •Working knowledge of warehouse management systems (WMS)

    •Experience managing resources, time, and budgets

    •Experience using troubleshooting processes to resolve problems

    •Experience taking a lead role in a Corporate-led initiative or leadership experience in another Lowe’s supply chain network facility

    •Experience leading others through change Bi-lingual skills, if applicable to the facility

     

    Pay Range: $83,500.00 - $139,400.00 annually

     

    Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits .

     

    Associate Benefits ( https://talent.lowes.com/us/en/joining-our-team )

     

    + Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.

    + Health, Dental and Vision insurance

    + Life and Disability insurance

    + Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time

    + Flexible spending and health savings accounts

    + 401(k) Retirement account with company match

    + Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs

    + Education support programs, including tuition assistance and trade skills scholarships

    + Business Travel Accident insurance

    + Maternity and Parental leave

    + Adoption assistance

    + Lowe's Associate Discount and broad discount platform

    + Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards

     

    _Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law._

     

    Pay Range: $83,500.00 - $139,400.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.