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Account Supervisor, Purpose
- Ketchum (New York, NY)
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About Ketchum
As a global communications consultancy with 100 years of experience, Ketchum is a trusted partner who is equal parts creative and analytical. Ketchum is a place where all perspectives and points of view are welcome and encouraged. We are a collection of communications specialists, content creators, creatives, researchers, data analysts, media pros, digital strategists, issues and crisis counselors, and tech nerds. And we love when those worlds collide to create the very best teams and solutions for our clients. We work with the world’s leading brands, emerging start-ups, and everything in between. We are beyond proud to have created some of the most celebrated and award-winning campaigns in our industry. We’re just crazy enough to think we can impact the world – and how it responds to ideas – through communication.
We encourage our employees to be curious, brave, inspiring, and a force for good. Let’s talk. Come belong at Ketchum!
Overview:
Ketchum is seeking an **Account Supervisor** to join our Purpose team. Do you have experience working on high profile brand accounts and a passion to help guide companies, NGOs or Foundations looking to create a better world for people and planet? If so, this could be just the right opportunity for you.
Responsibilities:
We’re in need of someone strategic, creative, collaborative, and fun, but also detail-oriented. That’s right, you’ve gotta be the yin AND the yang.
This is a truly awesome opportunity to work on high-profile clients, doing meaningful work. Ideal candidate is a project manager guru, someone with experience working on large consumer brands, exceptional media relations skills, and an understanding of purpose work, including NGO partnerships and corporate responsibility.
We are more than just a public relations & communications agency. We change the game with every campaign we touch for our clients through innovative and out-of-the-box ideas we manifest. In a culture that is fast-moving, fun,and collaborative, we are seeking only those who can inspire others, who are fearless, and consider themselves one of the best in the business. Is that you? If so, stop reading and start applying.
+ Perform a wide range of duties, including development of client programs, strategic planning, staff development, and financial management. Serve as key liaison among client, account team, and agency management
+ Manage day-to-day account needs
+ Be client-facing, continually fostering client-agency relationships to build trust and become a valuable resource to clients
+ Provide strategic guidance to clients on an ongoing basis; anticipate and address clients’ needs
+ Troubleshoot clients’ problems as they arise; seek senior management input whenever appropriate
+ Motivate team members by promptly reviewing work and providing constructive feedback; encourage the team to take advantage of training and development opportunities
+ Assist account team(s) in working effectively and in the best interest of client(s)
+ Demonstrate proficiency in writing and editing materials, including client press releases, byline articles, correspondence, and plans
+ Strive to develop the best communication and presentation skills possible to effectively articulate ideas to clients, colleagues, and others
+ Manage account financials, including budget allocation and control, time sheets, client billing, supplier invoicing, and purchase orders
+ Access the agency’s network of resources to deliver the greatest value to clients
+ Work with account team(s) to build incremental business
+ Participate in new business programming and presentations
+ Stay on top of trends in the industry; bring them to the attention of clients and associates, as appropriate
Qualifications:
Any combination of education and experience providing the required skills and knowledge for successful performance would qualify. Typical qualifications would be equivalent to:
+ Five plus years of agency and/or in-house public relations experience, ideally with some purpose background, whether professional or personal
+ Demonstrated track record in building strong client relationships and delivering programs that exceeded anticipated results
+ Proven track record in growing businesses
+ Broad-based exposure to all skill areas, including proposal planning, writing and presentations, media relations, and consultative selling
_The salary range for this position is $85,000 to $95,000. The salary of the finalist selected for this role will be based on a variety of factors, including but not limited to, education, years of experience, past training, skills and abilities of applicant, internal equity and local geographic market data. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available._
_\#LI-Hybrid_
What We Offer
+ Hybrid Workplace: Three days a week in the office
+ Robust benefits program, effective within 30 days of hire
+ Paid maternity/paternity leave
+ Family Forming Benefits
+ Employee Recognition Program
+ Generous paid time off includes vacation, wellness, and extended holiday schedule
+ Various development opportunities to enhance personal and professional life
+ Tuition reimbursement
+ Monthly Cell Phone & Wi-Fi reimbursement
Interested? We’ve got an opportunity for you.
Ketchum is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, alienage, citizenship status, sexual orientation, genetic information, or any other protected class under federal, state or local laws.
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