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ADMINISTRATIVE COORDINATOR

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ADMINISTRATIVE COORDINATOR

Salary

$68,276.00 - $84,414.46 Annually

Location

Houston, TX

Job Type

Full Time

Job Number

37407

Department

Houston Public Library

Division

HPL - CENTRAL LIBRARY SERVICES

Opening Date

10/22/2025

Closing Date

10/28/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

POSITION OVERVIEW

APPLICATION ACCEPTED FROM: ALL PERSONS INTERESTED

DIVISION / SECTION: Customer Experience / Customer Experience Administration

Workday & Hours: Rotating Shift - Monday - Sunday - 8a.m. - 8p.m. *includes evenings and weekends

DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS

The Houston Public Library (HPL) is seeking an Administrative Coordinator to join the Customer Experience Administration team. The selected candidate should be politically savvy, should perform accurate and detailed work, and should have the ability to work with executives, HPL partners and stakeholders, and all levels of staff. The selected candidate will work under the direction of the Assistant Direct of Customer Experience and must be able to work collaboratively with frontline Library staff to achieve goals. Preference will be given to those who are willing to work a r otating shift - Monday - Sunday - 8a.m. - 8p.m. *includes evenings and weekends.

Principal Responsibilities of the Administration Coordinator include:

+ Plan, initiate, and implement programs and services to meet the immediate and long-range needs of the library.

+ Conduct regular reviews and updates of Library policies. Responsible for writing and editing updates in coordination with Customer Experience Administration team and ELT.

+ Act as liaison to Children’s Museum Houston, HPL Communications, HPL Spaces and other Library and City teams. Communicate updates between teams and frontline staff.

+ Coordinate procurement and purchasing operations with Financial Services as necessary for special events and operations. Responsible for tracking budget and use of fund codes.

+ Oversee passport operations.

+ Assess process improvement and make recommendations for improvement or change as necessary or appropriate.

+ Research, analyze, review, and collaborate on special projects.

+ Assist library operations by furnishing analyses, appraisals, recommendations, and research.

+ Will work on special projects to increase the Library’s reach in the community in innovative ways.

+ Perform other duties as assigned including handling issues and information of a highly sensitive nature.

+ May supervise, guide, train, or evaluate staff.

Applicants are encouraged to submit a Cover Letter and Resume when applying. For a location listing of our 37 Neighborhood Libraries and Central Library, please visit: https://houstonlibrary.org/all-locations

WORKING CONDITIONS:

The position is physically comfortable; the individual has discretion about walking, standing, etc. There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions. Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances; or the ability to make coordinated eye/hand movements on a patterned response space within low tolerance demands with no real speed requirements.

MINIMUM REQUIREMENTS

EDUCATIONAL REQUIREMENTS

Requires a Bachelor’s degree in Business Administration, Liberal Arts of a related field.

EXPERIENCE REQUIREMENTS

Five years administrative experience are required. Professional administrative experience may be substituted for the above education requirement on a year-for-year basis.

PREFERENCES

+ Experience working in government, non-profits, or libraries

+ Project management skills

+ Analytical skills and experience with process improvement

+ Experience with passport processes

+ Knowledge and skill with statistics

+ To better serve the communities, fluency in a foreign language, especially Spanish, is highly preferred.

+ Preference will be given to those who are willing to work a r otating shift - Monday - Sunday - 8a.m. - 8p.m. *includes evenings and weekends.

Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.

GENERAL INFORMATION

SELECTION / SKILLS TESTS REQUIRED

The selection process will involve application review and/or Interview. The department may administer skills assessment test.

SAFETY IMPACT POSITION - NO

If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

PAY GRADE - 24

SALARY INFORMATION

Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

APPLICATION PROCEDURES

Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov

To view your detailed application status, please log-in to your online profile by visiting http://agency.governmentjobs.com/houston/default.cfmor call 832-393-0473).

If you need special services or accommodations, call 832-393-0473. (TTY 7-1-1). If you need login assistance or technical support call 855-524-5627.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

Applicants are encouraged to attach a cover letter and resume along with their completed application when applying.

EOE Equal Opportunity Employer

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:

+ Medical

+ Dental

+ Vision

+ Wellness

+ Supplemental Insurance

+ Life insurance

+ Long-term disability

+ Retirement pension

+ 457 deferred compensation plan

+ Employee Assistance Program

+ 10 days of vacation each year

+ 11 city holidays, plus one floating holiday

+ Compensable Sick Leave

+ Personal Leave

+ Flexible schedules

+ Hybrid-Telework for eligible positions

+ Professional development opportunities

+ Transportation/parking plan

+ Section 125 pretax deductions

+ Dependent Care Reimbursement Plan

+ Paid Prenatal, Parental and Infant Wellness Leaves

+ Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html

01

Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?

+ YES

+ NO

02

Are you a current Houston Public Library Employee?

+ YES

+ NO

03

Please indicate the highest level of education you have successfully "completed"?

+ High School Diploma/GED

+ Associate Degree

+ Bachelor Degree

+ Masters Degree

04

How many years of professional administrative experience do you possess?

+ Less than 5 years

+ 5 years but less than 9 years

+ 9 years but less than 12 years

+ 12 years or more of experience.

05

What is your degree concentration?

+ Business Administration

+ Liberal Arts

+ Customer Relations Management

+ Communications

+ Other

+ I do not have a degree

06

Are you willing to work a rotating shift, which will consist of varied hours within Monday - Sunday, 8:15am - 8:15pm?

+ YES

+ NO

07

3. Which of the following areas do you have knowledge or experience? (Check all that apply)

+ Experience working in libraries.

+ Project Management.

+ Analytical thinking and process improvement.

+ Experience with passports.

+ None of the above.

08

Other than English, which of the following languages do you speak, read & write? (Check all that apply).

+ Spanish

+ Chinese

+ Vietnamese

+ French

+ Arabic

+ Other

+ I do not speak another language.

09

In 200 words are less. Please describe your administrative experience especially as it relates to working with libraries, non-profits, or government. (A response of "See Resume" is not accepted)

Required Question