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Police Service Officer

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Police Service Officer

Salary

$18.26 - $20.81 Hourly

Location

Houston, Texas

Job Type

Full Time

Job Number

37408

Department

HOUSTON POLICE DEPARTMENT

Opening Date

10/22/2025

Closing Date

10/28/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

POSITION OVERVIEW

Applications accepted from: ALL PERSONS INTERESTED

Job Classification: POLICE SERVICE OFFICER

Posting Number: PN#37408

Division: WESTSIDE DIVISION

Reporting Location: 3203 S. DAIRY ASHFORD

Workdays & Hours: WED - SUN 1:30PM - 9:30PM

*Subject to change

DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS

Performs para-professional police and various support activities to assist in crime prevention.

RESPONSIBILITIES:

•Provides information in person and by telephone to individuals seeking answers to specific questions concerning crime prevention, crime reporting and problem referral.

•Distributes literature and assists in coordinating neighborhood crime prevention programs.

• Establishes rapport with police volunteers.

• Maintains records and prepares special reports.

• Enters and retrieves selected information, such as offense reports and inventory control.

• All duties and responsibilities may not be included in the above job descriptions.

WORKING CONDITIONS

This position occasionally requires stooping or bending. During shift change lifting required when checking in/out equipment approximately 20 pounds or an equivalent weight.

There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions.

•Must be able to pass a criminal background check, obtain and maintain federally mandated security clearance where required.”

If applicable, the applicant’s past performance evaluations, past and present supervisory recommendations, and/or Internal Affairs complaint history will be reviewed and considered.

MINIMUM REQUIREMENTS

EDUCATIONAL REQUIREMENTS

Basic knowledge of grammar, spelling, punctuation and simple mathematical functions like percentages, ratios, etc. as might normally be acquired through attainment of a High School Diploma or a GED.

EXPERIENCE REQUIREMENTS

No experience is required.

LICENSE REQUIREMENTS

None.

PREFERENCES

Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.

Spanish-speaking preferred

GENERAL INFORMATION

SELECTION/SKILLS TESTS REQUIRED

Department may administer skills assessment test.

SAFETY IMPACT POSITION

NO

SALARY INFORMATION

Factors used in determining the salary offered include the candidate’s qualifications as well as the pay rates of other employees in this classification.

Pay Grade 7

APPLICATION PROCEDURES

Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.

To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 713-308-1285.

If you need special services or accommodations, call 713-308-1289. (TTY 7-1-1)

If you need login assistance or technical support call 855-524-5627.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

EOE – Equal Opportunity Employer

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:

+ Medical

+ Dental

+ Vision

+ Wellness

+ Supplemental Insurance

+ Life insurance

+ Long-term disability

+ Retirement pension

+ 457 deferred compensation plan

+ Employee Assistance Program

+ 10 days of vacation each year

+ 11 city holidays, plus one floating holiday

+ Compensable Sick Leave

+ Personal Leave

+ Flexible schedules

+ Hybrid-Telework for eligible positions

+ Professional development opportunities

+ Transportation/parking plan

+ Section 125 pretax deductions

+ Dependent Care Reimbursement Plan

+ Paid Prenatal, Parental and Infant Wellness Leaves

+ Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html

01

What is the highest level of education you have obtained?

+ Less than a High School diploma/GED

+ High School diploma/GED or higher

02

Do you have Customer Service experience?

+ Yes

+ No

03

Please give details of your Customer Service experience. "See Resume" is not acceptable. If no experience, please type N/A.

04

I have experience and/or knowledge in the following areas. (Please check all that apply).

+ Handling customer calls

+ Handline inventory and equipment

+ Data entry

+ Maintain and prepare reports

+ None of the above

05

Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?

+ Yes

+ No

Required Question