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10840 – Technical Operations Engineer

Company Overview

Hyundai AutoEver America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the automotive industry. As a key affiliate, we provide cutting-edge IT services and support to top brands including Kia, Genesis, Hyundai Translead, Hyundai Mobis, Hyundai Capital, and Glovis.

HAEA offers a truly global and collaborative environment. Here, you’ll drive innovation, boost operational efficiency, and help shape the future of mobility for the Hyundai Motor Group.

At HAEA, we understand that IT is the cornerstone of today’s fast-evolving digital world. By uniting all IT resources under one roof, we deliver consistent, top-quality solutions while serving as the crucial information link between Hyundai’s Global Headquarters and North American operations.

If you’re passionate about technology and eager to make a real impact at a world-class company, Hyundai AutoEver America is the place to grow your career. Join us and be part of the transformation that’s driving the future of automotive innovation.

Website: http://www.haeaus.com

What will you be doing?

We are looking for an early career candidate to perform validation of server-based route navigation for all navigation systems installed in Hyundai, Kia, and Genesis vehicles in order to enhancing the accuracy of traffic information, improving route quality, and providing recommended routes for user convenience. You will evaluate new features and quality enhancements relevant to our navigation systems by continuously analyzing and improving quality assessment and management efficiency in an effort to provide the best service to our customers and secure global competitiveness in navigation software quality.

+ Selected candidate will be responsible for the North American Connected Routing (SBR - Server Based Routing) operation. You will collect, interpret, and visualize driving test data for the purpose of improving user experience by comparing, analyzing, and benchmarking tests against competitors to improve connected routing quality.

+ You will report on daily/monthly user usage trends by cross analyzing data from the connected car service (CCS) servers and geographic information systems (GIS) servers and analyze the accuracy of traffic data from the multiple providers using organizational scoring methods

+ Research and prepare required test environments and corresponding vehicles to confirm the functionality of software including planning and performing driving field tests for software updates, routes and traffic quality

+ Communicate with the CCS team regarding server issues, system maintenance, and client requests, as well as report maps related issues to the provider and test the corrections

Basic Qualifications

+ Bachelor’s degree in computer science, electronic/mechanical engineering, geographic information systems or related fields.

+ 0-2 years of experience in quality assurance, engineering, or related fields

+ Strong root-cause analysis skills and be organized, detail-oriented, self-motivated, and able to meet deadlines

+ Able to drive for long periods of time

Preferred Qualifications

+ Previous experience analyzing data using Python

+ Previous experience using test automation tools and collaboration tools (JIRA, Confluence, etc.)

+ Understanding and ability to use collaboration tools (JIRA, Confluence, etc.)

+ Previous test-driving experience

Team Culture

Our team thrives on collaboration, innovation, and continuous learning. We foster a supportive environment where every member is encouraged to share ideas and contribute to problem-solving. We value:

+ Passion for Technology: We are enthusiastic about emerging technologies and their potential to transform the automotive industry.

+ Agility: We work in an agile environment, adapting quickly to changes and continuously improving our processes.

+ Teamwork: We believe in the power of teamwork and collaboration, supporting each other to achieve common goals.

+ Growth: We prioritize personal and professional growth, offering opportunities for learning and development.

+ Inclusivity: We maintain an inclusive culture where diverse perspectives are valued and everyone feels welcome.

Base Salary Range: $30 - $36 /hour

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