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Overview

The Branch Operations Risk Office is responsible for overseeing the department's business risk by providing oversight and guidance. The Risk Office serves as the primary liaison for Compliance, Internal Audit, Security, business continuity, and third-party risk. Reporting to the Risk Office is the Operational Risk team, which collaborates with business partners to implement Branch Operations' strategy for achieving operational soundness while maintaining a high-quality service experience. This is achieved through quality assurance, procedural monitoring, policy review, and strategic development while supporting corporate initiatives to maintain an acceptable risk environment. The objectives of the Branch Operations Risk Office are to:

+ Enhance risk strategy

+ Embed risk management in our day-to-day business

+ Monitor and enhance controls to improve performance results

+ Optimize risk management functions

The Summer Associate will:

+ Assist with development and maintenance of Power BI dashboards for quality assurance, routine monitoring, and other risk management activities

+ Leverage data to identify trends and opportunities to reduce departmental risk

+ Identify and implement process improvements for internal workstreams

+ Provide data visualization support for new dashboards, reports, and team presentations

The Summer Associate Program is a 12-week internship program beginning in May 2026 and ending in August 2026. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2026 or later.

Responsibilities

+ Follow standard procedures to create and/or update basic reports and dashboards

+ Identify trends or patterns and help prepare ongoing reports and data visualizations in order to support business decisions

+ Contribute to reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems

+ Partner with leaders and senior staff to define specifications for reports and analysis based on business needs and required or available data elements

+ Support and participate in team projects and initiatives

+ Utilize and adhere to data governance documents and procedures; alert supervisor if an inconsistency or inaccuracy is discovered during the course of reporting or analysis

+ Communicate and deliver review results to business partners and other stakeholders

+ Maintain clear and organized documentation of review data, status, results, and completion date

Qualifications

+ Currently pursuing a graduate degree in Business Administration or other related degree

+ Familiarity with business intelligence applications and/or cloud services

+ Familiarity with reporting capabilities of PowerBI and Azure Data Studio

+ Familiarity with querying and/or programming for data analysis

+ Basic understanding of visualization & reporting components

+ Knowledge of statistical methods, mathematical techniques, forecasting, cost-benefit analysis

+ Effective analytical, research, and problem-solving skills

+ Strong communication and collaborative skills

+ Ability to develop and maintain strong relationships across the organization

+ Experience in managing multiple priorities independently and/or in a team environment to achieve goals

Hours: Monday – Friday 8:00AM - 4:30PM

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

• Fortune 100 Best Companies to Work For 2025

• Yello and WayUp Top 100 Internship Programs

• Computerworld® Best Places to Work in IT

• Newsweek Most Loved Workplaces

• Fortune Best Workplaces for Women ™ 2024

• 2025 PEOPLE® Companies That Care

• Newsweek Most Trustworthy Companies in America

• Military Times 2024 Best for Vets Employers

• Best Companies for Latinos to Work for 2025

• Forbes® 2025 America's Best Large Employers

• Forbes® 2025 America's Best Employers for New Grads

• Forbes® 2025 America's Best Employers for Tech Workers

• 2025 RippleMatch Campus Forward Award Winner for Overall Excellence

• Military.com Top Military Spouse Employers 2025

• 2025 Handshake Early Talent Award

From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page (https://fa-etbx-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/nfcu/pages/employee-benefits) of the Navy Federal Career Site.

Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act. REQNUMBER: 26772