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Overview

The Digital department leads technology experiences at Navy Federal including our mobile application, website, and the core service management system used by frontline employees in call centers and branch locations. The digital platforms serve over 12+ million members and team members, as well as support close to 3 billion digital sessions in a year. Within this larger department, the Digital Strategy team is a small and mighty group of Business Systems Analysts, Program Managers, and Technical Program Managers focused on orchestrating the Digital portfolio of work across internal teams and the enterprise. We drive strategic roadmaps, develop and facilitate planning events, champion Agile best practices across internal silos, research and balance new product and feature ideas submitted from across the credit union, develop strategies and recommendations for executives, and articulate the vision for selected strategies across the credit union. We help Digital make data-driven investment decisions around balancing a nimble technology-based member experience today with a runway for massive multi-year strategies that will help Navy Federal advance beyond legacy systems and practices to become even more scalable, adaptable, and member centric as it continues the rapid growth it has seen in recent years.

The Summer Associate Graduate Intern will report to leadership that is located at the San Diego, CA campus. The team itself is spread across three of Navy Federal’s campuses (Vienna, Pensacola, and San Diego). Project responsibilities may focus on strategies around industry analysis, internal product management best practices, and member behavior. An ideal candidate will have an interest in bringing together recommendations that holistically consider the competitive environment, organizational design, and the details of how the underlying technology works.

The Summer Associate Program is a 12-week internship program beginning in May 2026 and ending in August 2026. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2026 or later.

Responsibilities

+ Assess the competitive landscape and emerging financial technology players to identify best practices, shifting trends, and areas of opportunity

+ Analyze portfolio metrics to understand, predict and identify opportunities to influence prioritization of the Digital Portfolio

+ Develop recommendations for strategic initiatives or program changes to products the organization could/should pursue based on findings, support recommendations with data and empirical evidence, and develop a roadmap or action plan as applicable

+ Develop and present proposal on findings from analysis and research to management up to and including senior executives

Qualifications

+ Currently pursuing a graduate degree in Business Administration, Management Information Systems, or other related degree

+ Research, analysis, and data manipulation experience

+ Strategic framework reference, creation, and application experience

+ Communication and presentation skills

+ Comfort with telling stories with data

Preferred Skills

+ Technology strategy, development, or product management experience or coursework

+ Working knowledge of Agile or DevSecOps development practices

Hours: Monday - Friday, 8:00AM - 4:30PM ET

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

• Fortune 100 Best Companies to Work For 2025

• Yello and WayUp Top 100 Internship Programs

• Computerworld® Best Places to Work in IT

• Newsweek Most Loved Workplaces

• Fortune Best Workplaces for Women ™ 2024

• 2025 PEOPLE® Companies That Care

• Newsweek Most Trustworthy Companies in America

• Military Times 2024 Best for Vets Employers

• Best Companies for Latinos to Work for 2025

• Forbes® 2025 America's Best Large Employers

• Forbes® 2025 America's Best Employers for New Grads

• Forbes® 2025 America's Best Employers for Tech Workers

• 2025 RippleMatch Campus Forward Award Winner for Overall Excellence

• Military.com Top Military Spouse Employers 2025

• 2025 Handshake Early Talent Award

From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page (https://fa-etbx-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/nfcu/pages/employee-benefits) of the Navy Federal Career Site.

Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act. REQNUMBER: 26796