• Customer Service Representative

    Adecco US, Inc. (Wilkes Barre, PA)


    Are you an experienced Customer Service Representative with Call Center background/experience seeking new opportunities in the Wilkes-Barre, PA area? If so, Adecco Healthcare & Life Sciences is assisting one of our largest pharmaceutical clients in their search to add a **Customer Service Representatives** to their team in **Wilkes-Barre, PA** !

     

    Schedule

     

    Upon hire you will work full-time Monday-Friday, 9am-5:30pm.

    Pay Rate

    The wage for this position is between $15.50 and $16.99. Hourly wage is dependent upon experience, education, geographic location and other factors.

    What you'll be doing:

    + Respond to telephone inquiries and orders from homecare patients and referral sources.

    + Provide information on equipment, supplies and services. Determines the best method for providing services.

    + Assist walk-in patients with the selection of equipment, supplies and services. Timely processing/facilitation of patient orders

    + Process telephone orders by preparing patient paperwork.

    + Verify insurance and/or other method of payment.

    + Complete all necessary paperwork in an accurate and efficient manner to facilitate the data entry, accounts receivable and delivery of the order placed.

    Qualifications:

    + High School Diploma or equivalent REQUIRED

    + Minimum 1 year of related experience

    + Call center experience

    + High call volume experience

    + Data entry skills

    + Strong attention to detail

     

    Click on **_apply now_** for instant consideration!

     

    **Pay Details:** $15.50 to $16.99 per hour

     

    Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

     

    Equal Opportunity Employer/Veterans/Disabled

     

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

    + The California Fair Chance Act

    + Los Angeles City Fair Chance Ordinance

    + Los Angeles County Fair Chance Ordinance for Employers

    + San Francisco Fair Chance Ordinance

    **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.