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Overview

Hybrid

The Epic Ambulatory Informatics Training Manager is an integral member of the Epic electronic health record (EHR) leadership team. The Manager is responsible for providing direct leadership to Informatics Training staff across the Carle enterprise in support of systems. The Manager will promote enterprise-wide thinking and consider the impact to all regions when supporting/developing training systems. This role will help to ensure Epic users across the Carle enterprise are prepared with the necessary Epic skills and tools to be successful. Superior interpersonal, communication, training, and presentation abilities are key to this position.

The role requires significant collaboration with Epic directors and the Epic Clinical Vice President, analysts, providers, nursing, and operational leadership. The Manager will seek out modern technology, be innovative, and utilize effective and creative problem-solving techniques. The Manager and their staff will work closely with the Epic Performance Program Manager on provider and clinician efficiency projects.

Qualifications

Certifications:

+ Epic Certification - 1 year of hire

+ Driver's License - Illinois Secretary of State (ILSOS)

Education:

+ Bachelor's Degree: Related Field or

+ Experience In Lieu of Education: Related Field

+ Program Development & Instruction - 5 years

Work Experience:

+ Teaching - 5 years or

+ Healthcare Related field - 5 years (preferred)

Additional Requirements:

+ Travel to all Carle regions to support Ambulatory Informatics Trainers & system projects (As needed)

+ Travel to Epic headquarters in Wisconsin for education and XGM may be required (1-2X per year)

Specialized Knowledge and Skills:

+ Superior written and verbal communication skills

+ Ability to communicate effectively across all leadership, provider, and staff levels across the Carle enterprise.

+ Strong computer skills, Excel, Word, PowerPoint, Outlook, Teams, SharePoint.

+ Ability to successfully initiate, lead, direct, and support team members from across the Carle enterprise on a variety of complex projects.

+ Ability to coordinate multiple projects concurrently and assess priorities.

+ Demonstrated skills in prioritization, problem solving, decision making

+ Demonstrated skills in conflict resolution, negotiation, work delegation, and organization.

+ Knowledge of systems training processes, methods, and applications.

Responsibilities

+ Manage personnel mentoring, hiring, performance, promotions, transfers, and disciplinary issues

+ Foster an environment of openness, trust, teamwork, and staff development

+ Establish and prepare enterprise and departmental goals, standards, procedures, and instructions which contribute Carle’s overall organizational goals

+ Maintain a collaborative relationship with team, clinicians, providers, other departments, and outside partners

+ Collaborate with clinical leaders, clinical staff, and providers to plan, prioritize, design, develop, implement, and evaluate EHR technology

+ Lead and participate in projects at the local, regional, and system levels and manage tasks within the project timelines

+ Provide on-site support for projects, acquisitions, Community Connect implementations, and upgrades

+ Work closely with IT, Epic teams, and clinic operations/management

+ Ensure efficient and effective use/deployment of the EHR application(s) and the associated training programs

+ Manage the department budget in collaboration with the Director and is 'budget conscious'

+ Promotes virtual education, training, and support where appropriate

+ Ensure Epic ambulatory clinical training meets the needs of the Carle enterprise

+ Manage effective and innovative teams

+ Always be involved in continuous process improvements

About Us

Find it here.

Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance – and opportunities meet flexibility. Find it all at Carle Health.

Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members in its eight hospitals, physician groups and a variety of healthcare businesses. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation’s highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Health Alliance™. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.

_We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: [email protected]._

Compensation and Benefits

The compensation range for this position is $45.1per hour - $77.57per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model.

Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.