• Manager, Change Enablement

    University of Miami (Coral Gables, FL)


    Current Employees:

    If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here (https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet (https://my.it.miami.edu/wda/erpsec/tipsheets/ER\_eRecruiting\_ApplyforaJob.pdf) .

    CORE JOB SUMMARY

    The Manager, Change Enablement (A) oversees the Change Enablement team and drives adoption strategies across HCM programs, projects, and recurring system releases (e.g., Workday bi-annual, UKG quarterly updates). This role ensures that employees, managers, and HR partners successfully transition through system and process changes by embedding change enablement into the project lifecycle, managing a small team (Instructional Designer + Training & Adoption Coordinator), and partnering with the Communications Team to deliver consistent and effective messaging.

    CORE JOB FUNCTIONS

    Leads and manages the HRT Change Enablement team, including the Instructional Designer and Training & Adoption Coordinator. Provides coaching and performance feedback to support team development and career growth. Assigns and balances workloads across programs, projects, and release activities to optimize team efficiency. Fosters a collaborative team culture focused on employee experience and successful adoption of change. Owns the change enablement strategy across HCM programs, projects, and system releases (e.g., Workday bi-annual releases, Cornerstone, UKG quarterly updates). Partners with Finance and Supply Chain teams to support Workday-related initiatives and ensure cross-functional alignment. Collaborates with HRIS/Configuration and HR leaders to review release notes, prioritize changes, and assess business impacts. Develops change enablement roadmaps, including readiness planning, adoption metrics, and risk mitigation strategies. Presents readiness and adoption metrics and associated risks to governance committees and executive sponsors. Serves as the primary liaison to the Communications Team for HCM-related change communications. Provides input on communication impacts, target audiences, timelines, and training needs for enterprise-wide messaging. Reviews and approves final communication content to ensure accuracy and alignment with HCM context. Aligns change enablement efforts with organizational goals, employee experience standards, and system capabilities. Improves change enablement practices by incorporating feedback, lessons learned, and industry best practices. Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures.

     

    This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

    CORE QUALIFICATIONS

    Education:

    Bachelor’s Degree in relevant field required

    Certification and Licensing:

    Refer to department description for applicable certification requirements

    Experience:

    Minimum 5 years of relevant experience required

    Knowledge, Skills and Attitudes:

    + Operational Management: Optimizes day-to-day operations and processes for efficiency and effectiveness.

    + Organizational Development: Ability to implement strategies to improve organizational effectiveness, engagement, and manage change.

    + Financial Oversight: Knowledge of financial operations and management.

    + Team Leadership: Ability to create and maintain a cohesive and productive team environment, build positive working relationships and work collaboratively with others.

    + Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.

    + Communication: Strong verbal and written communication skills to convey ideas clearly and persuasively.

     

    The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here (https://www.hr.miami.edu/careers/eo-ada/index.html) for additional information.

    Job Status:

    Full time

    Employee Type:

    Staff

    Pay Grade:

    A11