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Description

We are looking for an experienced Desktop Support Analyst to join our team. This is a hands-on, long-term contract position that will allow you to leverage your technical expertise in a dynamic healthcare environment. The ideal candidate will have a strong background in desktop support, excellent communication skills, and the ability to guide others while contributing to team projects.

Responsibilities:

• Provide technical support for desktop systems, ensuring functionality and addressing user issues in a timely manner.

• Utilize ticketing systems to manage and resolve service requests efficiently.

• Perform hands-on troubleshooting, including PC imaging, hardware setup, and software installations.

• Collaborate with Project Managers to assist in planning and executing IT-related projects.

• Support and maintain Microsoft environments, including Windows 10, Office 365, Teams, and Windows servers.

• Travel to multiple local sites as needed, providing on-site support and assistance; mileage reimbursement provided.

• Implement automation processes for PC imaging and deployment to streamline operations.

• Assist with service desk operations when required, ensuring smooth workflow and user satisfaction.

• Provide guidance to interns and team members starting their careers to enhance their technical skills and foster their growth.

• Manage and maintain Active Directory accounts and configurations.

Interested candidates should submit resumes to sally.lander@roberthalf.(com) or contact Sally @ 612.249.0254

Requirements

• 2+ years of experience in desktop support or a related technical role.

• Proficiency in computer imaging and deployment processes.

• Strong knowledge of PC hardware and software, including Windows 10/11, InTune and Microsoft Office applications.

• Hands-on experience with Active Directory and system administration tasks.

• • Excellent communication skills to interact effectively with team members and end users.

• Ability to work independently and on-site, with occasional travel to nearby locations.

• Proven ability to mentor and guide staff members in technical roles.

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .