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Pike Engineering offers a wide variety of benefits including but not limited to Medical; Dental and Vision Insurance; Paid Time Off; 401(k); Health and Dependent Care Flexible Spending Accounts; Employee and Dependent Basic Life Insurance; Employee and Dependent Basic Accidental Death & Dismemberment; Short Term Disability; Long Term Disability; Critical Illness; Accident and Whole Life Insurance; Legal Services, Identity Theft, and Cyber Security; Employee Discounts and Service Awards. All health care benefits are available upon election on day one (1) of your employment with Pike.

The compensation range for this position is between$115,000-$100,000

SUMMARY:

The Senior Performance Support Manager (Senior PSM) serves as a strategic partner to Vice Presidents and operational leadership, driving visibility, accountability, and performance across core business functions. This role plays a central part in connecting field operations to enterprise goals by overseeing financial translation, project oversight, initiative tracking, and best practice implementation.

The Senior PSM will lead critical initiatives and play a key role in institutionalizing systems, tools, and processes that support long-term business sustainability.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Serve as a key liaison to leadership, supporting operational decision-making with timely and accurate financial insights, performance metrics, and project analysis.

• Partner with operational and centralized teams to track progress against the company’s strategic pillars, including client value, growth, operations, talent, and financial performance.

• Provide executive-ready summaries of key initiatives, risks, and business outcomes.

• Lead or support cross-functional initiatives across budgeting, process improvement, system implementations, or business transformation efforts.

• Support monthly forecast reviews and contribute to budget cycles through data preparation and performance analysis.

• Translate financial data into operational insights and partner with leaders to improve profitability, resource efficiency, and workload balance.

• Develop and maintain project dashboards, milestone trackers, and performance reporting tools.

• Ensure progress against deadlines and alignment with strategic objectives.

• Collaborate with corporate and regional stakeholders to ensure integrity and alignment of performance scorecards and KPIs.

• Facilitate metric pre-alignment with operational leaders ahead of monthly or bi-weekly forums to reduce debate and improve clarity.

• Perform other duties as assigned by management.

COMPLEXITY OF WORK:

Complex; established procedures not available. Major decision making.

RELATIONSHIP OUTSIDE WORK GROUP:

Influences decisions of major nature. High degree of tact and diplomacy to obtain favorable decisions or maintain good will.

SUPERVISORY RESPONSIBILITIES:

None

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

REGULAR ATTENDANCE is required.

EDUCATION and/or EXPERIENCE

Required High school degree or GED.

Required Associates degree (AA or equivalent from two-year college or technical school).

Preferred A Bachelor’s degree from a four-year college or University in Business, Engineering or related Field or experience equivalent to position.

Preferred Master’s Degree in Business, Finance or Engineering.

Experience

5-7 Year(s) Experience in Project Management, Financial Analysis, Operations Support or business consulting.

CERTIFICATIONS, LICENSES, REGISTRATIONS:

PMP certification preferred.

ON-THE-JOB TRAINING:

Training in Accounting and Project Management systems used within Pike will be required. The time requirement for training will vary.

LANGUAGE SKILLS:

A. Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.

B. Ability to write reports, Business correspondence, and procedure manuals.

C. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS:

A. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Ability to compute rate, ratio and percent and to draw and interpret spread sheets.

B. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

C. Ability to compute rate, ratios, and percent and to draw and interpret spreadsheets

REASONING ABILITY:

A. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

B. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

OTHER SKILLS AND ABILITIES:

+ Strategic thinking and proactive problem-solving

+ Cross-functional collaboration and relationship-building

+ Financial and operational literacy

+ Project ownership and accountability

+ Influence without authority

+ Strong verbal and written communication

PHYSICAL DEMANDS: The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

+ How much on the job time is spent in the following physical activities?

+ Stand Up to 1/3 (Occasionally)

+ Walk Up to 1/3 (Occasionally)

+ Sit 2/3 and more (Regularly)

+ Talk or Hear 2/3 and more (Regularly)

+ Use Hands to Feel, Handle or finger tools or controls 2/3 and more (Regularly)

+ Climb or balance None

+ Stoop, Kneel, Crouch or crawl None

+ Reach with Hands and Arms Up to 1/3 (Occasionally)

+ Taste or Smell None

+ Does this job require that weight be lifted or force to be exerted? If so, how much and how often?

+ Up to 10 Pounds Up to 1/3

+ Up to 25 Pounds None

+ Up to 50 Pounds None

+ Up to 100 Pounds None

+ More than 100 Pounds None

+ Does this job have any special vision requirements?

• Close Vision (clear vision at 20 inches or less)

• Distance Vision (clear vision at 20 feet or more)

• Color Vision (ability to identify and distinguish colors)

• Peripheral visions (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)

• Depth Perception (three-dimensional vision, ability to judge distances and spatial relationships)

• Ability to Adjust Focus (ability to adjust the eyes to bring an object into sharp focus)

• No Special Vision Requirements

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

+ Wet, humid conditions (non- weather) None

+ Work near moving mechanical parts None

+ Work in high, precarious places None

+ Fumes or airborne particles None

+ Toxic or caustic chemicals None

+ Outdoor weather conditions None

+ Extreme cold (non-weather) None

+ Extreme Heat (non-weather) None

+ Risk of electrical shock None

+ Work with explosives None

+ Risk of radiation None

+ Vibration None

While performing this job, the noise level in the work environment is:

Moderate Noise (Examples: business office with typewriters, and or computer printer, light traffic)

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization.

Pike Telecom is an equal opportunity employer

EOE/Minorities/Females/Vet/Disabled

Pike Telecom is a Non-Union Company

About Us

Founded in 1945, Pike is a leading provider of construction, repair and engineering services for electric and gas utilities, as well as telecommunications companies with a growing portfolio of turnkey renewable projects. We work with hundreds of utility clients across the country, and we continuously expand our offerings to supply our customers with the ideas, technology, experience, manpower and equipment to perform any job.

•Essential” is the one word that sums up who we are, the work we do and what our people mean to us. Each of our employees plays a critical role in ensuring that infrastructure systems are up and running when people and businesses need them.

Pike is a family-oriented workplace with a strong culture of safety, collaboration, innovation and exceptional customer service.

Requisition ID: 25003100