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Department/Unit:

ICU-Surgical And Neuroscience - B2

Work Shift:

Day (United States of America)

Salary Range:

$37,440.00 - $48,672.00

The Administrative Support Associate V/Manager Support role is to perform customer service, clerical and reception duties that support the workflow of the B2 nurse manager, the unit, and the delivery of patient care. The clerical activities include ensuring accurate record keeping, workday ordering, staffing, and utilization of clinical information systems. The customer service duties include effective communication with patients, significant others, members of the health care team, and the organization.

Daily Job Duties include:

+ Creating traveler, new staff orientation packets

+ Assisting with contact of prospective employees and scheduling interviews

+ Collecting unit's mail

+ Assisting to check Code Cart Daily Checklist Sheet

+ Monitoring daily staffing sheets and maintaining accuracy of information

+ Check refrigerator labels/ fridge stickers weekly

+ Check temperature on Fridge/Freezer daily & record

+ Create new hire files

+ Follow up with staff on expiring certifications

+ Maintain staff mailboxes

+ Maintain staff files

+ Remind staff about annual reviews and employee health visits

+ Assist with bringing broken equipment to clinical engineering

+ Report any telecommunication issues

+ Order food for Nutrition Room and put it away once delivered

+ Assist with tracking, monitoring unit supplies

+ Assist with scheduling requests

+ Assist with tracking unit equipment

+ Promote a positive workplace environment

+ Other duties as assigned

Minimum of one-year healthcare or clerical experience preferred

Thank you for your interest in Albany Medical Center!​

Albany Medical is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.