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Front Office Support Coordinator - Behavioral Health

_Bring your passion to Texas Health so we are Better + Together!_

Work location: Texas Health - Richardson Outpatient Clinic - 3661 N. Plano Road Suite 2100, Richardson, TX 75082

Work hours: Fulltime; Days, Mon - Fri 8:00am - 5:00pm (This role involves direct interaction with patients)

Behavioral Health Highlights:

* Multidisciplinary team in a diverse work environment

* Collaborative work environment

* Great team

* Robust Unit Based Council (UBC) and very engaged leadership team

* Fast Paced, 48 bed inpatient Adult and Adolescent Behavioral Health Units

Here's What You Need

* High school diploma or equivalent required

* One year's office experience required

What You Will Do

* Provides various administrative clinical support services (admissions, scheduling, ensures applicable legal/ethical/compliance documents are obtained and signed by appropriate parties).

* Meets and exceeds the standards of patient care and safety:

* Consistently monitors patient activity and collects and documents patient data according to unit standards.

* Proficiently identifies escalating behaviors/signs and symptoms in patients and immediately notifies Intake Staff

* Demonstrates the ability to provide breathalyzer testing and vital sign checks per entity protocol

* Maintains and provides service recovery efforts

* Collects and inventories patient belongings per unit standards

* Completes unit tasks as needed (i.e. making charts, breaking down charts, copying and faxing)

* Maintains daily Epic work queue

Additional perks of being a Texas Health Employee:

* Benefits include 401k, PTO, Medical, Dental, Paid Parental Leave, Flex Spending, Tuition Reimbursement, Student Loan Forgiveness as well as several other benefits.

* Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.

* Strong Unit Based Council (UBC).

* A supportive, team environment with outstanding opportunities for growth.

Learn (https://jobs.texashealth.org/why-texas-health/) more about our culture, benefits, and recent awards!

Since 1991, Texas Health Plano has served the communities of Plano, Frisco, Carrollton, Addison, Richardson and McKinney. We're a 386-bed, full-service hospital serving North Texas with incredible care and amazing people.

We specialize in emergency medicine and trauma, cardiology, neurosurgery and spine, advanced orthopedics, women's services, adult and adolescent behavioral health, an adult intensive care unit and state of the art and technologically advanced surgical services. Plus, we're a Level II Trauma Facility, the only health care facility in Collin County to have achieved both the Level IV NICU and Level IV Maternal facility designation and have a DNV-certified Comprehensive Stroke Program.

Texas Health Plano is a four-time Magnet-designated hospital, the only AACN Beacon Gold adult intensive care unit in the DFW area, accredited by the Joint Commission in Hip and Knee Replacement and a Primary Heart Attack Center. We offer top-notch benefits including an on-site childcare center created for working parents.

If you're ready to join us in our mission to improve the health of our community, then let's show the world how we're even better together!

_Do you still have questions or concerns? Email your questions to:_ [email protected]

\#LI-AW1

Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.