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The Copilot Insights team is leading efforts across Office to help set the direction for where we innovate and add value to our customer’s daily interactions. These efforts include analytics of large data sets, data integration, real-time analytics, and business intelligence. These apply to applications across Office and will help set the direction for the features we develop and those we ship to customers to drive active Copilot engagement through data driven decision making and active experimentation. Our mission is to grow Copilot value and usage across the suite of Office applications and expand on the growing data culture within Microsoft and Office.

Join our team on Copilot Insights as we develop, monitor, and analyze the key datasets and metrics that drive Copilot growth. We will continue to expand our offerings and meet the ever-growing demands of our customers, we are seeking a Software Engineer who thrives on the complexities that come with developing productivity software and helping to enhance it with AI integration.

As a **Data Engineer II - Copilot Insights** , you will participate in projects that improve availability, scalability, query performance, storage optimizations, and integration across multiple data systems. You will collaborate with partner teams, working across boundaries to create innovative solutions for analyzing and shaping data in a way that makes it easier for us to monitor, draw insights from, and run diagnostics on to see how the changes we make on a daily basis impact our customers and their interactions with Copilot in Office.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

+ Contributes in partnership with appropriate stakeholders (Project Managers, Technical Leads, Applied Scientists, Data Scientists) to determine user requirements and needs for each workstream. Consider a variety of feedback channels to incorporate insights into future designs or solution fixes. Begins to incorporate appropriate continuous feedback loops measuring customer value, usage patterns, and other actionable metrics of value.

+ Builds scalable and low maintenance data pipelines and dashboards to give the organization insights into Copilot usage and growth and enable them to break it down in meaningful ways to draw conclusions and gain insights.

+ Develops, enhances, and actively improves monitoring on top of the signals so that as there are significant movements us and our partners are automatically alerted to these changes. Then expanding the system to continuously make it easier to investigate and run diagnostics for signal movements and automating the root cause for movements.

+ Learns and contributes to processes for the architecture of a product/solution feature and learns to create proposals by testing design hypotheses and helping to refine code plans under the technical leadership of others. Produces code to test hypotheses for technical solutions and assists with technical validation efforts. Helps with and participates in the development of design documents for simple designs or user stories with oversight, helps to determine the technology that will be leveraged, and how they will interact. Escalates findings from investigations to team members for design decisions. Learns about the implications of security and compliance requirements in systems architecture.

+ Learns to review work items to gain knowledge of product features in partnership with appropriate stakeholders. Assists and learns about breaking down work items into tasks and provides estimation. Escalates any issues that would cause a delay.

+ Learns about, shares new ideas, and leverages data engineering tools to create, debug, and maintain robust pipelines. Uses internal tools and open source when possible.

Embody our culture and values .

Qualifications

Required Qualifications:

+ Master's Degree in Computer Science, Math, Software Engineering, Computer Engineering, or related field AND 1+ year(s) experience in business analytics, data science, software development, data modeling, or data engineering

+ OR Bachelor's Degree in Computer Science, Math, Software Engineering, Computer Engineering, or related field AND 2+ years experience in business analytics, data science, software development, data modeling, or data engineering

+ OR equivalent experience.

+ 1+ year experience building and maintaining data pipelines with large scale data systems using technologies like the following: query language (SQl, Kusto, or Scope), data orchestration systems (like Azure Data Factories or similar technology), and systems for analyzing data (Python, Synapse, or R).

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

+ **Microsoft Cloud Background Check:** This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

+ Master's Degree in Computer Science, Math, Software Engineering, Computer Engineering, or related field AND 3+ years experience in business analytics, data science, software development, data modeling, or data engineering

+ OR Bachelor's Degree in Computer Science, Math, Software Engineering, Computer Engineering, or related field AND 5+ years experience in business analytics, data science, software development, data modeling, or data engineering

+ OR equivalent experience.

+ 1+ year experience with data governance, data compliance and/or data security.

Data Engineering IC3 - The typical base pay range for this role across the U.S. is USD $100,600 - $199,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $131,400 - $215,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay .

Microsoft will accept applications and processes offers for these roles on an ongoing basis.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .