• Order Entry and Dealer Support Specialist…

    The Raymond Corporation (Greene, NY)


    Join our Raymond Team as an Order Entry & Dealer Support Specialist – Temporary Position!

    The Role:

    We’re seeking a passionate and dedicated Order Entry & Dealer Support Specialist (Temporary Position) who brings energy and expertise to the table. In this role, you’ll handle dealer communications related to sales orders while collaborating with a dynamic and diverse team to achieve shared goals. We value innovative and creative ideas—yes, even during meetings (where snacks are always welcome). If you enjoy tackling challenges with positivity and a bit of humor, you’ll feel right at home here.

    What You’ll Be Doing:

    * Order Entry, modification, and oversight of order activities from order receipt through shipment.

    * Receive, evaluate, and enter orders into JD Edwards (JDE) Order Entry System, using both JDE “World” and “One World” processes.

    * Work with dealers to resolve conflicts that prevent orders from being processed, assuring that every questions receives the appropriate follow-up and resolution.

    * Collaborate with departments within the organization to ensure a correct and timely response to all dealer inquiries.

    * Interpret and apply sales policies, sales manuals, and departmental processes in a logical consistent manner in an ISO 9001-2000 environment.

    * Generate daily reports and specialized analysis detailing month-to-date order receipts and factory shipments in comparison to forecast.

    What We’re Looking For:

    * Four or more years of experience in customer service, sales, marketing, or related field

    * Exceptional written and verbal communication capabilities

    * Exceptional level of accuracy and attention to detail

    * Proficiency in Microsoft Office products

    * Ability to multi-task and coordinate multiple projects with competing priorities

    * Strong organizational skills and effective time management

    What Sets You Apart:

    * Associate’s degree

    * JDE experience

    * Desire to identify opportunities to optimize processes, enhance quality, and increase operational efficiency

    Where and When You’ll Work:

    * This is an in-person role located at our Greene, NY office—ideal for those who thrive in a hands-on, team-oriented environment.

    * This position is 1st shift and will work 7:00am – 4:00pm

    * This position is a full-time, temporary position which will be hired through a staffing agency. The assignment may last up to one year.

    What Your Total Compensation & Benefits Package will look like:

    Wage - $20.00 - $25.00 per hour. Compensation depends on the selected candidate’s education and experience.

    Benefits:

    * Paid Holidays

    * NYS Sick Time

    * Best in class work culture!

     

    Together Let’s Innovate. Build. Grow.

     

    Toyota Material Handling North America (TMHNA), the industry leader in forklift sales, comprises two main brands: Toyota Material Handling and The Raymond Corporation. We believe investing in the best people, products, and processes will fuel our future success, and we will always be driven by our foundational principles of “respect for people” and “continuous improvement”. With opportunities across North America, we are confident you will find the right position within TMHNA that can help you build a long, fulfilling career.

     

    Learn more here: https://careers.raymondcorp.com/careers

     

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