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Global Business Resilience Executive Advisor (Account Management Executive Advisor)

**Location:** This role requires associates to be in-office 1 day per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.   Ideal candidates will be able to report to one of our Pulse Point locations in Indianapolis, IN, Atlanta, GA, Mason, OH, St. Louis, MO or Richmond, VA. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The **Global Business Resilience Executive Advisor (Account Management Executive Advisor)** is responsible for assisting in developing and building improved methodologies and practices consistent with current enterprise goals.

How you will make an impact:

+ Leads business disruption and incident response efforts, coordinating cross-functional teams to assess impact, and facilitate executive leadership engagement during critical events.

+ Serves as the primary liaison for leadership during incidents, providing situational awareness, guiding decision-making, and ensuring alignment with enterprise priorities and recovery objectives.

+ Facilitates post-incident reviews and continuous improvement activities, capturing lessons learned, monitoring corrective actions, and driving process enhancements to strengthen organizational resilience.

+ Supports enterprise resilience and continuity program management, ensuring integration of business disruption considerations into project planning, change initiatives, and operational strategies.

+ Coordinates preparedness and response exercises, partnering with business and IT teams to validate recovery capabilities, escalation procedures, and communication protocols.

+ Functions as single point of contact for business or IT partners.

+ Coordinates and leads multiple teams on initiating, developing, designing and implementing new change initiatives.

+ Directs, reviews and approves communications and leads meetings with area lead contacts to gather needs and issues; reviews other needs statements and requirements.

+ Acts as a liaison to leverage initiatives and good practices from other areas.

+ Leads the identification and development of independent initiatives across the organization and seeks to develop a corporate solution.

+ Helps areas with due diligence, decision making and problem solving of new ideas and improvements to existing processes, practices, policies and guidelines.

+ Monitors and reports to leadership team adoption and use of processes, tools and practices and creates action plans in collaboration with the user area to improve usage.

+ Assists areas with due diligence on new ideas by acting as a facilitator/informal contact.

+ Acts as a mentor to others in the department.

+ Cascades changes across the organization working with key associates.

+ Serves as advocate for enterprise strategies and priorities.

Minimum Requirements:

Requires an BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 9 years of experience in any of the following: coaching, mentoring, monitoring and measuring Information Technology process, tools and standard practices; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:

+ Business Continuity or Business Disruption Management certifications (e.g., CBCP, MBCP, ISO 22301 Lead Implementer/Auditor, BCI Certification) highly preferred.

+ Demonstrated experience facilitating or leading incident response, crisis management, or operational resilience programs highly preferred.

+ Proven ability to work effectively with executive leadership during high-impact events and translate complex response data into clear, actionable information highly preferred.

+ Familiarity with cyber resilience, operational resilience, and business continuity frameworks such as NIST, ISO 22301, FFIEC, or DORA highly preferred.

+ Relevant certification in applicable domain, such as Project Management, Quality, Availability and Reliability highly preferred.

+ Strong understanding of portfolio management methodology, tools and processes highly preferred.

+ Experience in healthcare industry, corporate strategy, capacity planning, data architecture and modeling, database design and management, systems security or quality assurance highly preferred.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.