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Staff Analyst Series (Security Data)

Job ID: 13472

Business Unit: MABSTOA

Regular/Temporary: Regular

Department: NYC Transit Authority

Date Posted: Oct 22, 2025

Description

Job Information

Staff Analyst Series (Security Data)

First date of posting: 10/22/2025

Last date of posting: 11/05/2025

Authority: OA / TA

Department: Security

Division/Unit: Fare Enforcement /EAGLE Teams/ Contract Security Initiatives

Reports To: Manager

Work Location: 130 Livingston Street

Hours of Work: Various

Candidates selected for this position on the NYC Transit payroll may be placed in a competitive or non-competitive class position based on their qualifications. Qualified

candidates who are placed in a competitive class position are eligible for the 55-a Program. Please indicate in your cover letter and in the upper right corner of your

resume that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the following link

https://www1.nyc.gov/site/dcas/employment/55-a-program.page

Compensation

Staff Analyst I (TA): $73,571(Min) - $87,099(Max) (New Hire Rate: $63,972)

Staff Analyst II (TA): $85,425 (Min) - $95,142 (Max) (New Hire Rate: $74,284)

Associate Staff Analyst (TA): $96,568 (Min) - $125,031 (Max) (New Hire Rate: $83,971)

- TA represented by OSA

Staff Analyst I (OA): $71,203 (Min) - $84,295 (Max)

Staff Analyst II (OA): $82,673(Min) - $92,077 (Max)

Associate Staff Analyst (OA): $93,453 (Min) - $121,044 (Max)

- OA represented by TWU L 100

NOTE: TA employees must be permanent in the Staff Analyst, Associate Staff Analyst title in order to be considered, or be reachable on the Staff Analyst Series civil service list when established.

Summary:

The Analyst will support the monitoring and evaluation of programs and projects led by the NYCT Department of Security, as well as identification and execution of strategies that will improve efficiency and overall performance of the Department and the initiatives it leads. These initiatives are essential to achieve a safe and secure customer experience and to support MTA’s efforts to increase fare payment across all modes. The position conducts data collection and analysis, field observation, research, and modeling. The result of the analysis enables the design of strategies and programs to optimize decision-making, optimize resource allocation and improve efficiency and effectiveness through revised Department of Security business and operational practices.

Responsibilities:

The selected candidate will assist in a variety of functions for the Fare Enforcement /EAGLE Teams including the development and implementation of strategies to combat both vandalism and fare evasion; provide various administrative support for the Video Unit and the Security Incident Group. The Data Staff Analyst must bring a passion for addressing the challenges of a complex system like New York City Transit: improving processes and the tools needed for better performance, expanding the use and value of data for better decision-making, rationalizing governance and organizational structures to more optimally manage challenges and opportunities. Solutions will be based on analysis of operations, workforce, and financial data and must be viable within the constraints of a high-visibility public entity with a diverse set of constituents. In addition to strong problem solving and sophisticated analytic skills, the Analyst must bring communications and presentation skills and be able to engage with clients at all levels of NYCT, from senior leadership to frontline employees. The Analyst must be resourceful and solution-oriented at all times.

The Data Staff Analyst may interact with many internal users including operational managers at all levels, functional support managers, schedulers and other data-oriented staff, and senior management to define and execute project work. In addition, they will often work with external parties as needed to carry out best practices research and collect comparative data.

Additional responsibilities include:

+ Conduct financial analysis and business process reviews supporting high-profile initiatives for NYCT executive leadership to improve MTA’s economic efficiency, service quality and overall performance.

+ Support departmental, interdepartmental and interagency working groups to execute projects critical to reshaping the Department of Security into more innovative and cost-effective department, such as recent work to revamp the EAGLE Team. Projects assigned to the Department of Security will often have a large quantitative and/or process design component. The Analyst position will have primary responsibility for supporting the quantitative and analytical sides of each project.

+ Conducts research and project management to support and inform critical decisions which will impact MTA’s cost structure and/or overall productivity and - examples include benchmarking operational and support functions, evaluation of historical cost trends and relevant drivers.

+ Support interdepartmental and interagency working groups to execute strategic initiatives critical to reshaping MTA into a more sustainable and cost-effective organization.

+ Timely collection and dissemination of security related information/documentation.

+ Collecting, preparing, and analyzing data for studies and reports.

+ Utilizing logistical and practical skills for tactical deployment of specialized enforcement teams in the prevention and detection of vandalism, prevention of graffiti, carrying out fare enforcement.

+ The selected candidate may be required to work mandatory overtime, as well as may be required to work flexible hours as needs arise.

Desired Skills:

+ Excellent quantitative, analytical, project management and problem-solving skills, together with demonstrated quantitative skills and proficiency in Excel modeling, SQL, and dashboard development.

+ Excellent communication skills, both oral and written, with the talent to communicate complex quantitative concepts in a clear and succinct way to internal stakeholders.

+ Strong interpersonal skills with an established history of working on projects requiring group consensus and cooperation among people with no direct reporting relationships.

+ Must be capable of building a strong and successful network, developing new relationships and influencing decision makers.

+ Demonstrated ability to work in team and/or group settings, including gathering data from various stakeholders and interviewing stakeholders in a team or individual setting.

+ Ability to prioritize among competing needs and opportunities and manage multiple projects at the same time.

+ Other highly desirable skills:

+ Familiarity with programming languages, such as Python

+ Familiarity with emerging technologies, including automated data collection in transit applications, workflow optimization, project management, and spatial analysis

Education and Experience

Associate Staff Analyst

1. A master’s degree from an accredited college or university in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies, or a Juris Doctor degree from an accredited law school, and one year of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management, or in a related area; or

2. A baccalaureate degree from an accredited college or university and three years of satisfactory full-time professional experience in the areas described in "1" above; or

3. An associate degree or completion of 60 semester credits from an accredited college and five years of satisfactory full-time professional experience as described in “1” above; or

4. A four-year high school diploma or its educational equivalent approved by a State’s department of education or a recognized accrediting organization and seven years of satisfactory full-time professional experience as described in “1” above; or

5. A combination of education and/or experience equivalent to “1”, “2”, “3”, or “4” above. College

education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma and at least one year of experience as described in “1” above.

Staff Analyst I & Staff Analyst II

1. A master’s degree from an accredited college or university in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, or urban studies, or a Juris Doctor degree from an accredited law school; or

2. A baccalaureate degree from an accredited college or university and two years of satisfactory full-time professional experience in one or a combination of the following areas: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area; or

3. An associate degree or completion of 60 semester credits from an accredited college or university and four years of satisfactory full-time professional experience as described in "2" above: or

4. A four-year high school diploma or its educational equivalent and six years of satisfactory full-time professional experience as described in "2" above; or

5. A combination of education and/or experience equivalent to "1", "2", "3", or "4" above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college or university for one year of experience. However, all candidates must have a high school diploma.

Special Note:

To be eligible for placement in Assignment Level II, individuals must have, after meeting the minimum requirements, one additional year of professional experience as described in "2" above.

Desired Skills:

+ Must have knowledge of MTA Payroll related computer systems, i.e, PeopleSoft

+ Must have knowledge of generally accepted accounting principles

+ Demonstrated proficiency in the Microsoft Office Suite or comparable applications, i.e.,

Word, Excel, PowerPoint, and Outlook.

+ Proficiency in and/or ability to learn analytical and/or quantitative skills.

+ Proficiency in and/or ability to learn completing short- and long-term projects effectively and as efficiently as possible.

+ Proficiency in and/or ability to learn organizational and presentation skills.

+ Proficiency in and/or ability to learn communicate and interact well with external agencies.

+ Proficiency in and/or ability to learn to work with all internal levels within a given organization.

Other Information

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.