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  • Policy Enforcement Manager, YouTube Shopping

    Google (San Bruno, CA)



    Apply Now

    Policy Enforcement Manager, YouTube Shopping

     

    _corporate_fare_ YouTube _place_ San Bruno, CA, USA

     

    Mid

     

    Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

    Minimum qualifications:

    + Bachelor's degree or equivalent practical experience.

    + 4 years of experience working in an operations capacity (e.g., scaled/sales operations, vendor management, process/organizational improvement, etc.).

    + Experience with identifying abuse trends or working in policy.

    + Experience working with cross-functional teams and partners.

    + Experience working with data to identify trends and make recommendations.

    Preferred qualifications:

    + Experience in operations including Shopping/e-commerce, workflow optimization, process design or management consulting.

    + Ability to manage ambiguity, work autonomously, define successful approaches, and proactively solve problems across cross-functional teams.

    + Ability to work with large datasets, query multiple data sources, and perform analyses to track performance metrics and drive operational improvements.

    + Ability to develop in ambiguity, and be flexible.

    + Ability to influence key stakeholders across geographies to contribute towards continuous improvement of operations.

    + Strong organizational, project management skills with excellent attention to detail.

     

    About the job

     

    YouTube Trust and Safety is dedicated to ensuring that YouTube is a place for users, viewers, and creators around the world to create and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust and Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever changing digital world.

     

    As a Policy Enforcement Manager for YouTube Shopping, you will focus on keeping YouTube’s growing shopping ecosystem safe, compliant, and trustworthy. You will lead operational workflows that safeguard users, merchants and creators, support vendor teams, and work cross-functionally to solve complex challenges in an evolving environment.

     

    The US base salary range for this full-time position is $110,000-$157,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

     

    Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google (https://careers.google.com/benefits/) .

    Responsibilities

    + Lead enforcement and operations management for YouTube Shopping and proactively identify automation and efficiency opportunities using drive data driven strategies.

    + Conceive of design and implement performance metrics, analyze operational data for insights, and proactively address gaps to drive efficiency process improvements and automation.

    + Handle escalations with fast turn-around time to define the plan and provide timely updates to executives.

    + Partner with teams across Product, Business Analysts, Vendor Operations and Engineering to solve complex problems and drive innovations, which will include setting up and optimizing vendor workflows, defining clear processes and operational guidelines to improve efficiency.

    + Review graphic, controversial and offensive video content in-line with YouTube’s community guidelines and policies.

     

    Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .

     

    Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy (https://www.google.com/about/careers/applications/eeo/) ,Know your rights: workplace discrimination is illegal (https://careers.google.com/jobs/dist/legal/EEOC\_KnowYourRights\_10\_20.pdf) ,Belonging at Google (https://about.google/belonging/) , andHow we hire (https://careers.google.com/how-we-hire/) .

     

    If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form (https://goo.gl/forms/aBt6Pu71i1kzpLHe2) .

     

    Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

     

    To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

     

    Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCP_EEO_Post.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.

     


    Apply Now



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