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Job Description

An Engineer 2 is part of a key team of Nordstrom Technology professionals that applies scientific, mathematical, and social principles to design, build, and maintain scalable and sustainable technology products, devices, systems, and solutions. These technology products and solutions provide amazing customer experiences while meeting the needs of the business.

Engineers on the Endpoint Platform Services team are responsible for building, configuring, and securing endpoints across multiple platforms—including Windows, macOS, Android, and iOS—to enable teams to be productive while maintaining compliance and security. As an Engineer 2, you will focus heavily on mobile device management (MDM), particularly on managing Android and iOS devices. You will be responsible for testing, maintaining, and troubleshooting mobile platforms and ensuring seamless integration with enterprise systems.

What you’ll be doing...

+ Support mobile device management initiatives for Android and iOS platforms.

+ Design and implement configuration profiles, compliance policies, and app protection strategies for mobile endpoints.

+ Drive end-user experience goals and initiatives for ongoing mobile productivity improvements.

+ Write and contribute to project plans, author engineering-level documentation, and develop detailed test plans for mobile deployments.

+ Diagnosing and resolving complex mobile device issues with technical assistance from internal teams and IT management.

+ Support mobile endpoints across the organization, including patching, compliance, security, and user experience optimization.

+ Collaborate with cross-functional teams to ensure mobile device policies align with business and security objectives.

+ Participate in an on-call rotation as needed.

More about you...

+ Proven experience managing large-scale mobile device fleets in distributed enterprise environments.

+ Strong customer service focuses on the ability to support mobile users across all levels of the organization.

+ Willingness to dive into challenging areas from mobile platform rollouts to critical incident responses.

+ Passion for continuous learning and staying current with mobile technologies and MDM best practices.

+ Motivated, critical thinker with a proactive approach to solving mobile-related challenges.

+ Ability to meet deadlines and deliver results in a fast-paced environment.

Qualifications...

+ BS in Computer Science/Engineering or equivalent education and experience required.

+ 3+ years’ experience with end-user computing technologies, with a strong emphasis on mobile device management.

+ Demonstrated experience managing Android and iOS devices using Microsoft Intune, including app deployment, compliance enforcement, and remote support.

+ Experience with the application management lifecycle within Intune.

+ Intermediate experience with scripting languages such as PowerShell or Python for mobile automation.

+ Familiarity with Windows server and workstation operating systems and supporting Microsoft technologies (AD, DNS, GPO, IIS, SQL).

+ Experience with enterprise-scale application packaging tools including Intune, AutoPkg, CMPackager, and InstallShield.

+ Experience with configuration and mobile device management tools (e.g., Intune, Jamf, Configuration Manager, MobileIron, Soti, etc...).

+ Understanding source version control systems (e.g., GitLab, GitHub).

+ Understanding industry-standard monitoring tools (e.g., New Relic, Splunk).

+ Solid grasp of security protocols and standards as they apply to mobile platforms.

#LI-EB1

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

+ Medical/Vision, Dental, Retirement and Paid Time Away

+ Life Insurance and Disability

+ Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s (https://careers.nordstrom.com/#/contact-us/faq) for relevant information and guidelines.

• 2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Nordstrom keeps job postings open for at least one day after the posting date.

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$121,500.00 - $188,500.00 Annual

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben\_Overview\_16.pdf

About Us

We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!