• Senior Infrastructure Engineer

    Raymond James Financial, Inc. (St. Petersburg, FL)


    _This position follows our hybrid workstyle policy: Expected to be in a Raymond James office location a minimum of 10-12 days a month._

     

    _Please note: This role is not eligible for Work Visa sponsorship, either currently or in the future._

    Technical Skills/Experience:

    + Develop and enhance Service Catalog items, business rules, UI policies, and client/server scripts.

    + Build automation workflows using Ansible and Terraform, triggered via ServiceNow orchestration.

    + Collaborate with infrastructure teams to understand operational needs and translate them into ServiceNow solutions.

    + Maintain and optimize CMDB integrations and data accuracy.

    + Ensure platform scalability, performance, and security best practices.

    + Provide technical leadership and mentorship to junior developers and admins.

    + Integrate ServiceNow with infrastructure platforms (e.g., Cisco UCS, virtualization platforms, storage systems) to automate provisioning and lifecycle management.

    Required Qualifications

    + Experience in ServiceNow development (including scripting, workflows, and integrations).

    + Strong understanding of ServiceNow architecture, modules, and API capabilities.

    + Experience with Cisco UCS, virtualization technologies, and enterprise storage systems.

    + 3+ years' experience in Ansible and Terraform for infrastructure automation.

    + Solid scripting skills in JavaScript, PowerShell.Nice to have; Go or Golang.

    + Familiarity with ITIL processes and CMDB best practices.

    + Experience integrating ServiceNow with external systems (REST/SOAP APIs).

    + Excellent problem-solving and communication skills.

    Preferred Qualifications

    + Exposure to CI/CD pipelines and DevOps practices.

    + Knowledge of cloud platforms (AWS, Azure, GCP) is a plus.