• Field Service Technician

    CompuCom (Des Moines, IA)


    At CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) **,** you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

     

    Our client is currently seeking a qualified **Field Service Technician** to join their team in Des Moines, IA. This role involves providing onsite technical support, performing hardware installations, and maintaining IT systems. Transportation is provided, making this an excellent opportunity for candidates who enjoy working in the field without the need to use their personal vehicle.

    Duties and Responsibilities** **:

    + Perform onsite IT support for client retail stores, including troubleshooting desktops, laptops, POS systems, printers, and peripherals

    + Install, configure, and maintain hardware and software components

    + Conduct hardware refreshes, imaging, and software deployments

    + Provide basic network connectivity support, including switch and cabling work

    + Collaborate with remote support teams to resolve escalated issues quickly and efficiently

    + Document all activities in the company ticketing system and communicate updates with management

    + Maintain a professional demeanor while working directly with store associates and leadership

    Skills and Qualifications** **:

    + Minimum 1 to 3+ years of IT field service, desktop support, or hardware repair experience

    + Familiarity with Windows OS, Active Directory, and Office 365

    + Experience using imaging tools such as SCCM or MDT

    + Ability to lift and move up to 40 lbs of equipment

    + Prior retail IT support or POS system experience preferred

    + Basic networking knowledge (IP configuration, switches, routers) preferred

    + Excellent communication and problem-solving skills

    **Wage Range** :

     

    The rate for this position is between **$17.00 - $20.00 per hour.** Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

    Benefits** **:

    The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.

     

    The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

     

    W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.

     

    CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) ™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit **www.compucom.com** .

    \#INDCCStaffing

    CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.