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Posting Details

Position Information

Position Title Patient Services Coordinator

Work Location Springfield Campus

Department Magers Family Health and Wellness Center

HR Home Department 088000 HEALTH AND WELLNESS CENTER

Pay Grade 13

Proposed Salary $16.76-$22.29/hour

Sponsorship Information

Applicants must be currently authorized to work for ANY employer in the United States on a full-time basis. This position is not eligible for work visa sponsorship.

Position only available to current, regular, full-time Missouri State University employees? No, Position is available to all applicants.

Appointment Type Full Time Regular

Exempt/Non-Exempt Non-Exempt

General Function

The Patient Services Coordinator is responsible for management and coordination of the patient services resources of Magers Health and Wellness Center and supervises the staff that provides direct patient services in the non-medical areas of general information and appointments. The Patient Services Coordinator monitors and regulates the appointments system to assure an appropriate workload distribution and safeguards the confidentiality of medical records and information through enforcement of legal guidelines and policies.

Description of Primary Duties

The Patient Services Coordinator is responsible for management and coordination of the patient services resources of Magers Health and Wellness Center and supervises the staff that provides direct patient services in the non-medical areas of general information and appointments. The Patient Services Coordinator monitors and regulates the appointments system to assure an appropriate workload distribution and safeguards the confidentiality of medical records and information through enforcement of legal guidelines and policies.

Minimum Acceptable Qualifications

Education: A high school diploma or the equivalent is required.

Experience: At least two years of experience in progressively responsible supervisory customer service positions is required. Prior supervisory work experience in a health care facility or health care related field is preferred.

Skills: Requires strong oral and written communication skills, excellent interpersonal skills, organizational and management skills, and supervisory skills. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.

Additional Qualifications

Link to Job Description http://www.missouristate.edu/human/jobdescriptions/21123.htm

Open Date 10/22/2025

Close Date (If Close Date is blank then the posting is considered open until filled)

Special Instructions to Applicants

The first date of consideration is November 5, 2025 and review of applications will continue until the position is filled.

Equal Opportunity Statement

Non-Discrimination Statement

Missouri State University is a community of people with respect for diversity. The University emphasizes the dignity and equality common to all persons and adheres to a strict non-discrimination policy regarding the treatment of individual faculty, staff, and students. In accord with federal law and applicable Missouri statutes, the University does not discriminate on the basis of race, color, national origin (including ancestry, or any other subcategory of national origin recognized by applicable law), religion, sex (including marital status, family status, pregnancy, sexual orientation, gender identity, gender expression, or any other subcategory of sex recognized by applicable law), age, disability, veteran status, genetic information, or any other basis protected by applicable law in employment or in any program or activity offered or sponsored by the University. Sex discrimination encompasses sexual harassment, which includes sexual violence, and is strictly prohibited by Title IX of the Education Amendments of 1972.

This policy shall not be interpreted in a manner as to violate the legal rights of religious organizations or of military organizations associated with the Armed Forces of the United States of America.

The University maintains a grievance procedure incorporating due process available to any person who believes he or she has been discriminated against. Missouri State University is an Equal Opportunity employer. Inquiries concerning the complaint/grievance procedure related to discrimination on the basis of a protected class, including sexual harassment and sexual assault, or compliance with federal and state laws and guidelines, should be addressed to the Director, Office for Institutional Compliance, Carrington Hall 205, 901 S. National Ave., Springfield, Missouri 65897, [email protected], 417-836-4252

Background Check Statement

Employment will require a criminal background check at University expense.

Posting Detail

Posting Number 20250214FTS

Quicklink for Posting https://jobs.missouristate.edu/postings/84002

Supplemental Questions

Required fields are indicated with an asterisk (*).

+ * How did you hear about this vacancy?

+ Indeed

+ Linkedin

+ Missouri State University Website

+ Google

+ Employee Referral

+ Job Alerts

+ HigherEdJobs.com

+ Personal Contacts / Networking

+ Job Board (CareerBuilder.com, Monster, etc.)

+ Other

+ * Please specify the recruitment source where you located this posting. If you selected Employee Referral above, please list the name of the current MSU employee who referred you.

(Open Ended Question)

+ * Are you a current full-time regular Missouri State University employee?

+ Yes, I am a current full-time faculty/staff University employee.

+ No, I am not currently employed by the University.

+ No, I am a current per course faculty member.

+ No, I am a current part-time staff University employee.

+ No, I am a current University graduate assistant or teaching assistant.

+ No, I am a current student University employee.

Applicant Documents

Required Documents

+ Resume

+ Cover Letter

Optional Documents

+ Unofficial Transcripts - 1

+ Letter of Recommendation-1 (Non-confidential)

+ Letter of Recommendation-2 (Non-confidential)

+ Other Documents -1

+ Certificate/License-1