"Alerted.org

UPMC Hamot's Neurosurgery and Neurointervention office is seeking an experienced and motivated Practice Manager to lead our team and oversee daily operations. This role is ideal for a dynamic professional who excels at managing staff, optimizing workflows, and ensuring exceptional patient care in a fast-paced clinical environment. Join us and help shape a patient-centered practice that values collaboration, efficiency, and excellence in neurological care.

This full-time position will work day shift, Monday through Friday.

Responsibilities:

+ Manages daily operations at physician offices and clinic sites and coordinates work activities.

+ Manages schedules and call-offs.

+ Ensures office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care.

+ Manages all functions of the financial and patient management system at physician offices.

+ Ensures compliance with all system-wide/departmental policies and procedures, including maintaining patient confidentiality, as well as compliance with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health, etc.).

+ Integration of new physicians into CMI practices.

+ Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.

+ Works with senior management to prepare budgets and ensures operations are aligned with organizational objectives and meets performance and budget objectives.

+ Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.

+ Recruits, hires, train, and supervises assigned personnel in satellite facilities, including responsibility for performance evaluations, merit increases, promotions, and disciplinary actions of staff.

+ Identifies and resolves work problems to ensure quality patient service.

+ Communicates effectively with senior management and physicians providing regular updates on operations.

Required:

+ Bachelors Degree + 3 years of management experience w/ 1 year healthcare experience

+ OR Associates Degree + 3 years healthcare experience and 3 years of management experience

+ OR High School Diploma + 5 years healthcare experience and 5 years of management experienceLicensure, Certifications, and Clearances:

+ Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran