• Team Leader, Food Services (West Shore)

    UPMC (Mechanicsburg, PA)


    Purpose:

    Support the Food Service Supervisor in all aspects of the daily operation, with emphasis on the training and development of food service associates.

    Responsibilities:

    + Supervise hourly associates and their adherence to all UPMC policies and procedures and department standards and guidelines.

    + Oversee security of inventory and cash revenues.

    + Orient, train, and coach new team members as per department guidelines.

    + Monitor all aspects of the department's food safety program routinely and take immediate and appropriate action to identified hazards.

    + Supervise services according to department standards and complete quality control and quality assurance checks to ensure compliance with regulatory agencies.

    + Perform routine competency checks on associate performance with appropriate follow-through.

    + Conduct and document service recovery on all customer complaints as per operational guidelines.

    + Monitor food quantity and quality to ensure appropriate product is available for meal service according to menu and special requests.

    + Monitor all aspects of the operation's sanitation program on a daily basis to ensure inspection readiness at all times.

    + HS Diploma/GED preferred.

    + 2 years relevant experience required.

    Preferences:

    + Catering/Retail experienceLicensure, Certifications, and Clearances:Allegheny County Health Dept or other certified food protection manager certification required within 6 months of hire. American National Accreditation Board Certification.

    + ANAB - National Accreditation Board OR SERV safe Certified

    + Act 34UPMC is an Equal Opportunity Employer/Disability/Veteran