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Job Description

Job Summary

As a Field Service Technician in the Grid Technology Services – Substation Upgrades division, you’ll be responsible for ensuring the safe and efficient operation of high-voltage substations. This includes monitoring, maintaining, and repairing equipment, as well as providing on-site technical support. The role involves extensive travel, irregular work hours, and close collaboration with internal teams, customers, and contractors. You’ll be on-site three days a week for 10-hour shifts and on call with a 1–2-hour emergency response time.

Day to Day responsibilities:

• Perform preventive and corrective maintenance on substation equipment, including troubleshooting and repairs.

• Monitor SCADA systems, respond to alarms, and write/execute switching orders as needed.

• Travel to substation sites for switching operations and emergency support.

• Document work using digital tools, including service reports and time/expense logs.

• Coordinate with utility operators, contractors, and engineering teams to align schedules and responses.

• Ensure compliance with safety protocols and support emergency response readiness.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• High School Diploma or GED

• OSHA 30 certification

• Familiarity with construction site protocols

• Mechanical aptitude - ability to troubleshoot and repair substation equipment

• Experience monitoring SCADA systems

• Willingness to travel based on project needs • Experience in substation maintenance, installation, or commissioning

• Excellent knowledge of SAP or similar software/hardware

• Prior experience with digital documentation and service reporting tools