• Client Service Coordinator

    Insight Global (Pasadena, TX)


    Job Description

    Our client is currently seeking a Client Service Coordinator to join their team in Pasadena, TX. We are looking for a detail-oriented and client-focused individual to support their onsite occupational medical services for industrial clients. This role is essential in ensuring smooth coordination between our medical team, clients, and internal operations.

     

    • Act as the primary liaison between clients and our medical team, ensuring clear communication and timely service delivery

    • Coordinate onsite medical testing schedules, including pre-employment exams, compliance screenings, and retests

    • Manage and process medical documentation, test results, and follow-up communications with high level client stakeholders

    • Track employee health changes and ensure appropriate retesting and documentation updates

    • Maintain accurate records using Microsoft Office, Salesforce, and internal systems

    • Email and distribute required documents to clients and internal stakeholders

    • Collaborate with internal teams to ensure seamless execution of services

    • Support the administrative workflow post-service, including data entry and report preparation

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

     

    Skills and Requirements

     

    2-5 years of experience in client services and project coordination

     

    Proficiency in Microsoft Office (Word, Excel, Outlook, etc.) and Adobe

     

    Experience with Salesforce

     

    Experience proofreading and editing documentation with a strong attention to detail

     

    Strong organizational and time-management skills

     

    Excellent written and verbal communications skills Background in healthcare administration or occupational medicine

     

    Familiarity with OSHA/MSHA or similar compliance standards