• Quality Manager

    NOV (Wichita, KS)


    Primary Responsibilities

    + Ensure facility compliance with API, ISO, customer, and internal quality standards.

    + Implement, maintain, and improve the Quality Management System (QMS).

    + Serve as the Management Representative for internal and external audits.

    + Manage document control, calibration, and training records.

    + Oversee third-party inspections, data packages, and releases.

    + Lead and mentor QA/QC team members to build a culture of quality ownership.

    + Collaborate with Production, Engineering, and Operations on process control and corrective actions.

    + Drive continuous improvement initiatives focusing on scrap reduction, process capability, and cycle time.

    + Lead root cause analysis using structured methods (8D, 5 Whys, Fishbone).

    + Serve as the primary customer liaison for quality issues and complaint resolution.

    Job Duties

    + Conduct internal audits and manage external and customer audit support.

    + Oversee inspection programs for fiberglass pipe, fittings, and related products.

    + Maintain and calibrate inspection and test equipment.

    + Track and communicate key quality metrics (defect rates, FPY, Cpk, CAPA closure).

    + Support supplier quality management through audits and corrective actions.

    + Coordinate Management Review activities and ensure timely action item closure.

    + Participate in segment-level meetings to share best practices.

    + Support implementation of digital quality tools such as Power BI dashboards and SPC software.

     

    Education and Qualifications

     

    + Bachelor's degree in engineering, Quality, or related field is required.

    + A minimum of 3 years of QA/QC experience in fiberglass, composites, or manufacturing is preferred.

    + Knowledge of ISO 9001 and API 15HR/15LR standards.

    + Certifications such as Lean Six Sigma Green/Black Belt, ASQ-CQE, or ASQ-CQA preferred.

    + Proficient in MS Office, Power BI, and statistical tools (e.g., Minitab).

    + Strong leadership, communication, and analytical skills.

    + Ability to interpret blueprints, specifications, and inspection data.

    + Must be able to lift to 30 lbs. and move between office and production areas.

     

    To learn more about our benefits please visit our website: http://usbenefits.nov.com

     

    To learn more about our business unit please visit our website: https://www.nov.com/about/our-business-units/fiber-glass-systems