"Alerted.org

At Kurt Die Casting our employee experience and vertical-manufacturing facility set us apart. We take pride in our employees and work to the highest standards, equipped with the tools, opportunities and technology to produce top-quality, complex aluminum and zinc die castings.

Take a virtual tour of our Die Cast Division by clicking here! (https://youtu.be/G10Tl5ETVfs)

Job Summary

Kurt Manufacturing is adding a dedicated Customer Service Representative to our team. This role plays a pivotal role in enhancing customer satisfaction and ensuring seamless communication between the company and our clients.

The ideal candidate will have experience responding to customer requests verbally and in writing, will bring a positive, solutions-oriented approach to meeting customer’s needs, will be detail oriented and possess the ability to complete data entry with a high degree of accuracy.

Hours: 7:00 a.m. – 4:30 pm.

Compensation

The anticipated starting pay range for this position is $19.50 to $24.50. The exact rate may be based on a combination of factors including knowledge, experience, skills, abilities, and education.

Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of employment visas.

Essential Functions

• Respond to inbound customer requests - establishing and maintaining positive working relationships through verbal and written customer communication while answering questions or responding to concerns.

• Prepare reports as directed; examples of reports include service log, open work orders, maintenance agreements, warranty work, billings, etc.

• Provide accurate and timely information regarding the status of orders to both customers and technicians.

• Create, maintain and update required databases and customer files while ensuring data is accurate and current.

• Complete administrative tasks such as completing and filing required documents, etc.

Required:

• High school diploma or equivalent

• 3 years of related experience

Preferred:

• 2-year degree or higher

• 6 years of related experience

Benefits

• Medical, dental, vision plans which are effective on your hire date.

• Health Care Savings Account (HSA)

• Employee Stock Ownership Program (ESOP)

• Company Paid Long-Term Disability (LTD)

• Paid Parental Leave

• Paid Bereavement Leave

• Paid Time Off

• Paid Holidays

• Employee Assistance Program

Physical Demand Factors

The following physical demand factors should be used as a general guideline for employees listed under this job title. Specific requirements will vary based on the employee’s individual work responsibilities.

Strength Level Rating: Light work. Work involves exerting up to 20 pounds of force occasionally, or up to 10 pounds of force frequently, or a negligible amount of force constantly to move objects.

A worker in this job will frequently (from 1/3 to 2/3 of the time):

• Reach by extending hands and arms

• Handle objects by seizing, holding, grasping, turning or otherwise working with hands

• Pick, pinch, or otherwise work primarily with fingers

• Talk by expressing or exchanging communication by means of the spoken work to impart oral information

• Hear by perceiving the nature of sounds by ear

• Have near acuity with clarity of vision at 20 inches or less

The worker will occasionally (up to 1/3 of the time):

• Identify and distinguish colors

100% employee owned, Kurt Die Casting is a division of Kurt Manufacturing and located near Minneapolis, MN. Employees at our die casting facility can gain experience in multiple areas of manufacturing including aluminum and zinc die casting, CNC machining, automation, and quality control. We have over 100,000 square feet of manufacturing space with the capacity and capability to service a diverse set of customers and industries. Kurt Die Casting features 20 CNC machining centers and 15 die casting machines ranging in size from 500 to 1,200 tons. Many of the castings we produce feature challenging designs that require secondary operations such as machining, finishing and assembly.

What makes Kurt different? It starts with employee ownership, what we put into our products, passion that leads to profound pride, and the endless desire to deliver perfection on time, every time. That’s why we’ll never settle for good enough. It’s this dedication that created our legacy of excellence. If you are ready to transform your career with an industry leader, let us show you how owning something makes a difference.

Kurt Manufacturing is an Equal Opportunity Employer and embraces all individuals and what makes them unique. At Kurt we are committed to equal employment opportunities regardless of race, color, religion, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other legally protected status.

If you are a qualified individual with a disability, a disabled veteran, or an individual that has other barriers that limit your ability to access our on-line application system, please contact Human Resources at [email protected] to discuss alternative ways to apply for open positions.

Job Details

Job Family Non-exempt

Pay Type Hourly

Employment Indicator Regular