• Patient Access Representative

    Penn Medicine (Philadelphia, PA)


    Description

    Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

     

    Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

     

    **Job Title:** Patient Access Representative

    **Entity:** Penn Presbyterian Medical Center

    **Department:** Nuclear Cardiology

    **Location:** Penn Presbyterian Medical Center, 51 North 39th Street, Philadelphia, Pa

    **Hours:** PRN, Per Departmental Needs

    Summary:

    + The Patient Services Associate (PSA) assists the Cardiovascular Program in maintaining a strong patient/customer focus, supports the delivery of highest quality care, shares a passion for patient and customer-centered care, and assists in meeting or exceeding patient satisfaction and financial and operational targets. The PSA is responsible for the arrival and/or departure activities of patients in the testing suite, managing and handling patient calls and inquiries, scheduling patient appointments, updating patient insurance/billing information, and performing point of service activities. Rotation between PSA functions and/or departments may be required. Other duties as required.

    Responsibilities:

    Credentials:

    Education or Equivalent Experience:

    + H.S. Diploma/GED (Required)

    + Education Specialization:Equivalent Experience:

    + Bachelor of Arts or Science

    + Education Specialization:Equivalent Experience:•2+ years Medical Office Experience•4+ years Customer Service Experience

     

    We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

     

    Live Your Life's Work

     

    We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

    REQNUMBER: 285812