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+ Area of Interest: Nursing Aides, Assistants, and Techs

+ FTE/Hours per pay period: 0.01

+ Department: Ambulatory Surgery/Surgical

+ Shift: Day/Evening

+ Job ID: 168583

Overview

The Patient Care Technician (PCT) Trainee is utilizing skills learned through a recognized Career Pathways Academic Apprenticeship Program. Program will combine work-based, on-the-job learning with relevant technical education in the classroom to start on a career path that continues after high school graduation. Team Member is responsible for a variety of tasks and services to assist in the provision of care and comfort for patients under the direct supervision of a Licensed Practice Nurse (LPN). or Registered Nurse (RN). Reports and records observations and contribute to the efficient functionality of the department.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.   Here are just a few:

+ Expect paid time off, parental leave, 401K matching and an employee recognition program .

+ Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

+ Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family .

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

Essential Functions/Responsibilities:

Essential functions are the duties and responsibilities that are essential to the position (not a task list). o not include if less than 5% of work time is spent on this duty. Be specific without giving explicit instructions on how to perform the task. Do not include duties that are to be performed in the future. Duties should be action oriented and avoid vague or general statements.

% of Time

(annually)

Clinical Excellence/Patient Care

•Partn

ers with the LPN/RN and other healthcare team members to achieve patient care outcomes and goals of care, as identified in the plan of care.

• Performs specific tasks as directed by the LPN/RN and other healthcare team members per competency education. Consults and seeks out guidance from LPN/RN and/or other healthcare team members, as appropriate and when completing new or unfamiliar tasks or duties.

• Obtains, records and/or accurately enters data into the EMR, as identified in the PCT scope of practice. Promptly completes documentation to assure an accurate legal record of patient’s care.

• Verbally presents factual, concise, and timely information and/or patient care data to the LPN/RN, the healthcare team, patients and/or family members in a professional manner.

• Telesitter (applies to PCTs who have requested to learn this skill and Resource PCTs): Demonstrates understanding and proficiency of the use of the telesitter software. Maintains visual observation at all times. Verbally redirects patient over digital 2-way audio device that is in patient room. Immediately summons the nursing staff if the patient requires assistance.

35%

Quality of Care

• Hand-offs will be done with attention to detail and with safety as a high priority. Hand-offs are utilized to communicate patient treatment and assessment information, patient education needs, goals of care and other quality care measures at each change of caregiver or setting of care.

• Demonstrates knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections; reporting potential or actual concerns immediately.

• Maintains responsibility and accountability for the knowledge of conditions of assigned patients.

35%

Training and Expectations

• In collaboration with recognized Academic Apprenticeship Program, commits to working for UnityPoint Health to grow clinical skills through hands on experience in the healthcare field under the direct guidance of a LPN/RN.

• Attends and participates in classroom (online or in person) and on the job hours (shadowing or clinicals).

• Maintains good standing in all course work.

• Follows all program policies and procedures set by the a Academic Program and UnityPoint Health.

• Maintains all eligibility requirements to participate for the duration of the program.

10%

Basic UPH Performance Criteria

• Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.

• Demonstrates ability to meet business needs of department with regular, reliable attendance.

• Employee maintains current licenses and/or certifications required for the position.

• Practices and reflects knowledge of HIPAA, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.

• Completes all annual education and competency requirements within the calendar year.

• Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.

10%

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may be changed or be assigned at any time with or without notice. Certain duties, responsibilities and activities will not be performed by employees under the age of 18 as dictated by applicable federal and state laws, rules, and regulations.

Demonstration of UPH Values and Standards of Behaviors

Consistently demonstrates UnityPoint Health’s values in the performance of job duties and responsibilities

Foster Unity:

• Leverage the skills and abilities of each person to enable great teams.

• Collaborate across departments, facilities, business units and regions.

• Seek to understand and are open to diverse thoughts and perspectives.

Own The Moment:

• Connect with each person treating them with courtesy, compassion, empathy and respect

• Enthusiastically engage in our work.

• Accountable for our individual actions and our team performance.

• Responsible for solving problems regardless of the origin.

Champion Excellence:

• Commit to the best outcomes and highest quality.

• Have a relentless focus on exceeding expectations.

• Believe in sharing our results, learning from our mistakes and celebrating our successes.

Seize Opportunities:

• Embrace and promote innovation and transformation.

• Create partnerships that improve care delivery in our communities.

• Have the courage to challenge the status quo.

Qualifications

QUALIFICATIONS:

Minimum Requirements

Identify items that are minimally required to perform the essential functions of this position.

Preferred or Specialized

Not required to perform the essential functions of the position.

Education:

Completion of nursing assistant or equivalent course.

Experience:

Must be 16 years of age.

License(s)/Certification(s):

Knowledge/Skills/Abilities:

• Writes, reads, comprehends and speaks fluent English.

• Multicultural sensitivity.

• Microsoft Office – basic computer skills.

• Customer/patient focused.

• Critical thinking skills using independent judgment in making decisions.

• Capable of continuous monitoring of up to 15 patients on one screen at one time and remaining alert at all times while on duty.

• Ability to communicate effectively with patients using a microphone and headset.

• Ability to communicate with hospital staff and respond quickly to patient behavioral changes.

• Ability to use discretion and courtesy when working with patients, visitors, and staff.

• Ability to prioritize simultaneous situations.

Other:

Use of usual and customary equipment used to perform essential functions of the position.

Work may occasionally require travel to other UPH facilities. May drive a UPH vehicle, rental or own vehicle.