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Implementation Project Manager - Outpatient
- Abbott (Abbott Park, IL)
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Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.
**Implementation Project Manager** - Outpatient
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:
+ Career development with an international company where you can grow the career you dream of.
+ Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
+ An excellent retirement savings plan with a high employer contribution.
+ Tuition reimbursement, the Freedom 2 Save (https://www.abbott.com/corpnewsroom/strategy-and-strength/tackling-student-debt-for-our-employees.html) student debt program, and FreeU (https://www.abbott.com/corpnewsroom/strategy-and-strength/college-degree-for-free-its-possible-with-freeu.html) education benefit - an affordable and convenient path to getting a bachelor’s degree.
+ A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
+ A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
The position of **Implementation Project Manager-** **Outpatient** is within our **Abbott Point of Care (APOC) Division.** It's a remote role, overseeing/managing the projects within the **West Coast** and will require local travel up to 75%. Abbott Point of Care is a global leader in providing critical medical diagnostic and informatics products for rapid blood analysis that are intuitive, dependable, and cost-effective. Our i-STAT System is an advanced, portable diagnostic tool that provides real-time, lab-quality results within minutes to accelerate patient-care decision-making as well as optimize resource utilization for our customers and the patients that they serve. The i-STAT System has the industry’s most comprehensive menu of tests in a single, with-patient platform, including tests for respiratory, metabolic, coagulation, hematology, glucose, and cardiac function. By delivering lab-quality results in minutes, on just a few drops of blood, our i-STAT System fosters a collaborative, patient-centered environment while driving improved operational performance.
The **Implementation Project Manager** **– Outpatient** will be working on providing best-in-class project management and execution of associated tasks of the company's portfolio of products; and engage with key personnel to streamline customer processes to better facilitate patient care through the use of the company's solutions. Support Field sales team (i-STAT Solution Specialists) to deliver sales growth by assuming post-close to Test of Record implementation responsibilities. Develop new innovative strategies to implement customer solutions at an expedited rate. The Implementation Project Manager functions as a laboratory project and account manager to facilitate implementations, build product value with existing customers to minimize declining business, and support field sales during the pre-close process to drive territory growth.
What you'll work on
+ Facilitate project management of the Implementation and Integration of customer point-of-care solutions, taking full responsibility for post-close responsibilities to shorten Implementation to revenue time with the goal of 45 days.
+ The Implementation Project Manager will serve as the lead implementation resource providing effective and efficient project management of product installation and integration utilizing Implementation Best Practices. Coordinate involvement of customers, local i-STAT Solution Specialists, and other resources for executing successful utilization and adoption of i-STAT products at an accelerated rate.
+ Protect key base business in collaboration with field sales serving as the clinical lab resource.
+ Support i-STAT Solution Specialists with the development and implementation of strategies to secure base business and reduce loss and declining business.
+ Cultivate growth opportunities in targeted accounts by working as the pre-close Lab technical specialist.
+ Support i-STAT Solution Specialists with pre-close implementation-based activities to expand sales of the company's portfolio of products in existing accounts and develop new business for targeted opportunities; engage in the process of restructuring an institution’s internal processes to better facilitate patient care utilizing APOC products; make educational presentations to audiences of physicians, nurses, medical directors, departmental and hospital administration concerning the most current trends in faster therapeutic turnaround times for clinicians who require immediate diagnostic results.
+ Improve implementation efficiencies resulting in decreased implementation timelines of large volume, high priority, and/or highly complex implementations.
+ Develop and execute implementation strategies; utilize available resources effectively; lead and participate on cross-functional teams.
+ Develops and directs the execution of practices, projects, programs, and initiatives designed to maximize cartridge utilization.
+ Develops strategies and directs resources necessary to deliver superior front-line customer support to the satisfaction of customers to ensure a positive impact on future sales and growth.
+ Understand key customer needs and articulate the benefits of POCT at all levels.
+ Maintain consistent momentum with multiple products and across multiple implementations and sales cycles.
+ Demonstrate a thorough understanding of key product attributes and product demonstrations, product field expert.
+ Cultivate relationships with key internal and external customer stakeholders.
+ Ensure that all administrative tasks are completed promptly and accurately.
+ Mentor / train new staff; serve as lead Implementation Personnel and peer leader within the commercial organization.
+ **Travel up to 75% of the time to support business goals.**
+ Understand and comply with applicable EHS policies, procedures, and guidelines.
+ Responsible for implementing and maintaining the effectiveness of the Quality System
+ Adhere to and promote the Abbott Code of Business Conduct
Required Qualifications:
+ Bachelor's degree or equivalent experience, preferably in Medical Technology, Nursing, Respiratory Therapy or a related field of study; Associate's degree is acceptable with additional experience and demonstrated competence.
+ Typically requires 3-5 years of experience in the healthcare industry (of the 3-5 years experience 3+ years should be in project management) to develop the competence required to meet the skills and responsibilities of the position.
Preferred Qualifications:
+ Bachelor's degree, preferably in Medical Technology, Nursing, Respiratory Therapy, or a related medical field of study.
+ 3+ years of working in the healthcare field with 1+ years in a clinical hospital position preferred.
+ 3 years of project management experience and/or demonstrated leadership role.
+ Ability to maintain consistent momentum with multiple products and across multiple implementation assignments
+ Ability to manage a project with multiple stakeholders and process owners and clearly, concisely and accurately convey communications.
+ Ability to form and develop interpersonal, professional relationships.
+ Demonstrated initiative and problem-solving skills; analytical and critical-thinking skills; aptitude to use various types of databases and other computer software.
+ Ability to confidently speak in public and lead training groups.
+ Ability to work independently and in groups.
+ Demonstrated leadership skills, initiative, critical thinking, and problem-solving skills.
+ Strong organization, time, and project management skills.
+ Background of superior customer service by managing key relationships with facility stakeholders.
+ Willing and able to travel by all means of transportation (including overnight travel) up to 75% of the time to support busines **s** goals.
**Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:** www.abbottbenefits.com (http://www.abbottbenefits.com/pages/candidate.aspx)
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com , on Facebook at www.facebook.com/Abbott , and Twitter @AbbottNews and @AbbottGlobal.
The base pay for this position is $75,300.00 – $150,700.00. In specific locations, the pay range may vary from the range posted.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call 224-667-4913 or email [email protected]
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