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Manager IT Engineering - IE07AE

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

We are seeking a hands-on, technically adept Manager of Infrastructure Engineering for API Platforms to lead and coach a high-performing team supporting our enterprise API platforms. This includes legacy systems like DataPower, modern API Management Platforms, and Cloud Native API Gateways. This role is ideal for a “player-coach” who thrives in balancing operational excellence with strategic platform evolution.

This role will have a Hybrid work schedule, with the expectation of working in an office (Columbus, OH, Chicago, IL, Hartford, CT or Charlotte, NC) 3 days a week (Tuesday through Thursday).

Key Responsibilities:

+ Platform Ownership & Stewardship:

+ Act as App Owner for multiple API-related infrastructure solutions.

+ Own and manage platform health, currency, and technical debt.

+ Lead audit readiness, vulnerability remediation, and documentation efforts.

+ Ensure compliance with App Owner responsibilities across lifecycle.

+ Engineering Leadership:

+ Serve as a “player-coach,” providing technical guidance while actively contributing to engineering efforts.

+ Drive infrastructure stability, performance, scalability, security, and resiliency across API platforms.

+ Lead modernization initiatives and platform transformation efforts.

+ Automation & DevOps:

+ Champion Infrastructure-as-Code (IaC) practices using tools like Terraform, CloudFormation, or similar.

+ Implement CI/CD pipelines and automated monitoring for infrastructure health and performance.

+ Drive observability and proactive incident response using tools such as Dynatrace, Splunk, and CloudWatch.

+ People Management & Coaching:

+ Manage and mentor a team of engineers, fostering skill development and transformation.

+ Build a culture of continuous improvement, ownership, and technical excellence.

+ Lead structured triage and incident response, including participation in a 24x7 on-call rotation (approx. one week/month).

+ Strategic Collaboration:

+ Partner with API Product, Enablement, and Execution teams to align infrastructure capabilities with platform goals.

+ Collaborate across Cloud, Core Infrastructure, SRE, and Security teams to deliver integrated solutions.

Qualifications:

+ Proven experience managing infrastructure for API platforms or middleware, preferably in insurance or finance.

+ Demonstrated success in leading teams through platform modernization and transformation.

+ Strong hands-on experience with IaC, cloud platforms (such as AWS, GCP, Azure), and API and Middleware Solutions (such as DataPower, Apigee, AWS API Gateway, Kong, etc.).

+ Deep understanding of infrastructure health, currency management, and technical debt reduction.

+ Experience as an application owner who can complete enterprise application ownership responsibilities including documentation, certification, audit, compliance, and vulnerability remediation processes.

+ Ability to balance operational responsibilities with strategic improvement initiatives.

+ Observability and SRE skills.

+ Excellent communication and coaching skills; ability to elevate team capabilities.

Preferred Qualifications:

+ Experience as an Enterprise Middleware or API Platform Owner.

+ Background in insurance or financial services.

+ Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.

+ Certifications in cloud platforms or infrastructure management.

Candidate must be authorized to work in the US without company sponsorship. The company will not support the STEM OPT I-983 Training Plan endorsement for this position.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$136,800 - $205,200

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

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Every day, a day to do right.

Showing up for people isn’t just what we do. It’s who we are – and have been for more than 200 years. We’re devoted to finding innovative ways to serve our customers, communities and employees—continually asking ourselves what more we can do.

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That we can rise to the challenge of these questions is due in no small part to our company values that our employees have shaped and defined.

And while how we contribute looks different for each of us, it’s these values that drive all of us to do more and to do better every day.

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