"Alerted.org

Job Summary

The Application Systems Analyst, Senior serves as a technical and functional expert responsible for implementing, supporting, and enhancing complex enterprise applications across the organization. This role partners with business stakeholders and cross-functional IT teams to analyze requirements, design and configure solutions, resolve complex incidents, and optimize system performance. The Senior Analyst contributes to long-term application strategy, process improvement, and operational readiness while mentoring junior analysts and ensuring consistent adherence to corporate standards.

Essential Functions

+ Evaluates, troubleshoots, and resolves complex application incidents, ensuring configurations and enhancements align with business requirements and corporate governance standards.

+ Serves as a subject matter expert and escalation point for high-impact issues, system upgrades, integrations, and enterprise application projects.

+ Analyzes user and system requirements; designs, develops, tests, and implements technical solutions, reports, or integrations across assigned enterprise platforms.

+ Collaborates with product management, technical teams, and business stakeholders to define solution requirements, develop system roadmaps, and measure success through key performance indicators.

+ Supports the implementation, configuration, and optimization of enterprise applications, including but not limited to ERP, HCM, and other core operational systems (e.g., Oracle, Kronos, ServiceNow).

+ Leads or contributes to the design and rollout of new features, ensuring readiness through documentation, user training, and operational support planning.

+ Ensures data integrity, compliance with security standards, and adherence to established IT policies and change control processes.

+ Participates in strategic initiatives and application portfolio planning to align technology capabilities with organizational objectives.

+ Performs other duties as assigned.

+ Maintains regular and reliable attendance.

+ Complies with all policies and standards.

Qualifications

+ Bachelor's Degree in Information Systems, Computer Science, or a related field required

+ 5-7 years of progressive experience in application systems analysis, configuration, or support of enterprise applications required

+ Experience supporting enterprise platforms such as Oracle Cloud, Kronos, ServiceNow, or other large-scale business applications required

+ Prior experience leading system enhancements, integrations, or upgrades within the healthcare industry preferred

Knowledge, Skills and Abilities

+ Strong knowledge of system analysis, configuration management, and application lifecycle support.

+ Proficiency in troubleshooting complex application issues and implementing effective technical and functional solutions.

+ Working knowledge of reporting tools, data analytics, and integration frameworks.

+ Excellent analytical, problem-solving, and communication skills.

+ Ability to manage multiple projects and priorities in a fast-paced, cross-functional environment.

+ Skill in mentoring and knowledge-sharing with team members.

+ Understanding of IT governance, change management, and information security principles.

Licenses and Certifications

+ Certified Scrum Product Owner (CSPO) or Professional Scrum Product Owner (PSPO) preferred

+ Certified in Oracle Cloud Infrastructure preferred

Equal Employment Opportunity

This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to http://www.chs.net/serving-communities/locations/ to obtain the main telephone number of the facility and ask for Human Resources.