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Preferred is hiring an onsite Caregiver Time & Attendance Coordinator! We offer weekly pay between $19.00-$20.00 an hour! Office hours Monday-Friday 9:00a.m.-5:00p.m. The office address is: 909 McDonald Ave, Brooklyn NY 11218

Preferred Home Care of New York, a Help at Home Company, is part of the nation’s leading provider of in-home personal care services. Our mission is to help individuals live independently and with dignity in the comfort of their own homes. Across the Help at Home family, we support 66,000 clients each month with the dedication of 50,000 compassionate caregivers in 12 states.

**Join a mission-driven team where your talent for connecting people with opportunity will directly impact lives.** The Caregiver Time & Attendance Coordinator helps to ensure the accuracy and compliance of time records for Caregivers. In this role, the coordinator will resolve attendance discrepancies by making outreach to Caregivers to clear shift exceptions and work within standard operating procedures to reduce overall exceptions.

What You’ll Do

+ Investigate and resolve instances of missing clock in/out, late arrivals, missed visits, and early departures.

+ Address issues related to Electronic Visit Verification (EVV) promptly and effectively.

+ Assist Caregivers in troubleshooting approved methods for recording EVV include Mobile Application (APP), Telephonic (IVR), and Fixed Object Device (FOB).

+ Offer guidance to Caregivers on best practices for accurate timekeeping and compliance with company policies.

+ Conduct periodic training sessions for Caregivers on new updates to attendance and verification systems.

+ Act as a resource for Caregivers, answering questions and addressing concerns related to timekeeping and attendance

+ Communicate with Caregivers, Clients, and Market Operations personnel to resolve attendance and visit verification issues in real time.

+ Ensure the protection of client and caregiver data in compliance with HIPAA and other privacy regulations.

+ Provide education and support to Caregivers on attendance policies and verification procedures

What You’ll Bring

We’re looking for someone who is highly organized, service-oriented, and ready to thrive in a fast-paced, mission-driven environment.

Required Skills & Experience:

+ Strong attention to detail and analytical skills.

+ Excellent communication and interpersonal skills.

+ Ability to work collaboratively in a team-oriented environment.

+ Proficient with Microsoft Office Suite, especially Excel.

+ Bachelor's degree in a relevant field or equivalent work experience.

+ One (1) to two (2) years of previous experience required.

+ Familiarity with Electronic Visit Verification systems.

+ Knowledge of HIPAA and privacy regulations.

Benefits:

+ Weekly pay with salary ranges from $19- $20 hourly.

+ Direct deposit

+ Healthcare, dental, and vision insurance

+ Paid time off and parental leave

+ 401k

+ Ongoing, in-depth training opportunities

+ Meaningful work with clients who need your help

+ Career growth and experience with an industry leader with 40+years of history in a high-demand field

Why Join Us?

+ - Be part of a growing company with a strong mission and a heart for the community

+ - Work alongside a collaborative, passionate team that values your contribution

+ - Help make a direct impact on the lives of clients and their families every day

If you’re ready to join a team that’s redefining care in New York, apply today!

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