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Manager Quality Assurance & Training - Audit

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Manager Quality Assurance & Training - Audit

Salary

$114,665.00 - $134,163.00 Annually

Location

Minneapolis, MN

Job Type

Full-time

Job Number

2025-00506

Department

City Auditor

Division

Internal Audit

Opening Date

10/23/2025

Closing Date

11/5/2025 11:59 PM Central

FLSA

Exempt

Bargaining Unit

CNR

+ Description

+ Benefits

+ Questions

Position Description

The Quality Assurance and Training Manager is responsible for overseeing the quality and effectiveness of internal audit activities through the development and implementation of quality assurance practices and comprehensive training programs. This role ensures all audit work aligns with professional standards, regulatory requirements, and policies, while also supporting the professional growth and technical development of the audit team. The Manager plays a key role in promoting excellence, consistency, and accountability within the audit function.

Job Duties and Responsibilities

+ Design and implement quality assurance processes to ensure audit work meets established federal and IIA audit standards, policies, and regulatory requirements.

+ Develop and update an accessible Audit Manual to incorporate office and audit policies, procedures, and guidance.

+ Develop quality assurance program that evaluates all aspects of audit work through the lens of audit standards. Assess individual and team performance by utilizing developed QA program and provide coaching or feedback to support continuous improvement.

+ Create and facilitate onboarding and ongoing training programs for new and existing auditors, including technical skills, audit methodology, compliance, and ethical standards.

+ Perform regular reviews of audit files, reports, and procedures to evaluate accuracy, consistency, and adherence to professional audit standards.

+ Monitor regulatory requirements and proactively develop training and procedural updates when changes are made.

+ Ensure consistency in audit approaches and documentation across the team by standardizing templates, checklists, and methodologies.

+ Analyze QA findings to identify systemic issues, training gaps, or risk areas, and present actionable recommendations to audit leadership.

+ Serve as a point of contact for QA-related inquiries and support collaboration with external auditors, compliance officers, or other departments as needed.

+ Ensure all audit activities align with governmental auditing standards (e.g., GAO Yellow Book, IIA Standards) and organizational expectations.

+ Promote high-quality audit work and ethical practices through training, mentorship, and continuous improvement initiatives.

+ Prepare and make presentations to groups, citizens, elected officials, staff and act as a liaison regarding project/program activities

+ Provide peer review services to other ALGA cities and act as a liaison during peer reviews of the Minneapolis Office of City Auditor. As a result of peer review of the City, develop Corrective Action Plans and remedial training and ensure goals are being achieved.

+ Provide staff supervision ensuring quality and efficiency of work efforts.

+ Influence adoption of new ideas, products, and/or approaches.

WORKING CONDITIONS:

Normal indoor office setting

Required Qualifications

MINIMUM EDUCATION:

Bachelor's degree in policy and process analysis, finance, public administration, business administration, accounting, or equivalent.

MINIMUM EXPERIENCE:

6+ years of audit experience, which includes 2+ years of QA and/or training experience, OR; 5+ years audit supervisory (with formal direct reports) experience will be considered.

Desired: Government audit experience (adhering to Yellow Book or Red Book standards) and knowledge of the U.S. GAO Standards of Internal Control in the Federal Government (Green Book) are also desired.

CERTIFICATIONS/LICENSURES:

At least one of the four desired:

Certified Public Accountant (CPA)

Certified Internal Auditor (CIA)

Certified Information Systems Auditor (CISA)

Certified Fraud Examiner (CFE)

Knowledge, Skills and Abilities

+ Leadership—ability to interact with department heads and elected officials while professionally representing the Office of City Auditor

+ Communication and report writing—Expert level writing, reviewing, and editing abilities

+ Data analysis

+ Conflict resolution—ability to communicate difficult information and “speak truth to power”

+ Presentation skills—Expert level skill and comfortability

+ Maintain a neutral, objective position in all work assignments

+ Ability to pursue or maintain professional credentials in CPA, CIA, CISA, and/or CFE

+ Knowledge of:

- U.S. GAO Government Auditing Standards (GAS/GAGAS/Yellow Book)

- Institute of Internal Auditors (IIA) International Professional Practices Framework (IPPF), and specifically its Global Internal Audit Standards (Red Book), relevant Topical Requirements, and Global Guidance.

- Federal or state statues, laws, rules, policy, procedure, applicable to the audit/review topic sufficient to determine compliance

- Government Data Practices Act Chapter 13

- Minneapolis Code of Ordinances, applicable to the audit/review topic sufficient to determine compliance

As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose—serving the residents, businesses and visitors of Minneapolis.

The City of Minneapolis is proud to be an Equal Employment Opportunity and Affirmative Action employer.

Benefits Summary

Our employees enjoy competitive salaries and generous benefits. We pride ourselves on a comprehensive benefits program that supports employees' health and financial well-being. Programs, resources, and benefit eligibility varies based on position, average hours worked, location and length of service. For detailed benefits information, please visit the benefits page (http://www.minneapolismn.gov/hr/benefits/WCMS1Q-066289) .

Insurance

Health insurance

Eligibility for benefits begins the first of the month following employment date. The City of Minneapolis offers eligible employees one plan design (http://cityofminneapolis.welcometomedica.com/page/61) with a choice of six provider networks, allowing you to select the best option for you. Available plans include Medica Choice Passport, Medica Elect, VantagePlus with Medica, Park Nicollet and HealthPartners Medical Group First with Medica, Ridgeview Community Network powered by Medica, and Clear Value with Medica.

Dental insurance

The City of Minneapolis offers dental insurance through Delta Dental of Minnesota and pays 100% of the monthly premium for eligible employees.

Life insurance

The city provides basic life insurance of one times your annual salary up to $50,000. You can elect to purchase optional life insurance.

Paid time off

Our generous leave package includes vacation, holidays and paid sick leave, which gives employees the opportunity to enhance their quality of life outside work. Amounts and accrual rates are based on years of experience and collective bargaining agreements (http://www.minneapolismn.gov/hr/laboragreements/index.htm) .

Paid parental leave

City employees are eligible for up to 12 weeks of paid parental leave in the event of a birth or placement for adoption of a child.

Retirement

City employees earn a pension and may choose to participate in additional retirement savings programs.

+ Pension: The City of Minneapolis participates in the Public Employees Retirement Association (PERA). Employees and the City both contribute a percentage of your pay to fund future benefits.

+ Deferred compensation: Employees may choose to participate in pre-tax or after-tax savings plans through the Minnesota State Retirement System (MSRS).

Transportation

Eligible City employees may choose to participate in the following transportation programs:

+ Metropass: TheMetropass (http://www.minneapolismn.gov/hr/benefits/trans/benefits\_pre-tax-transit) program allows eligible employees to enroll in a pass for unlimited bus or light rail rides at a discounted price.

+ Parking or Van Pool:The City of MinneapolisTransportation Benefits Plan (http://www.minneapolismn.gov/hr/benefits/trans/WCMS1P-113620) gives you options to pay certain commuting costs, such as qualified parking and van pool expenses, with pre-tax dollars.

Learning and development

To engage and develop employees, the City of Minneapolis offers classes in leadership, cultural agility, change management and more. Additionally, educational discounts at Augsburg University, Hamline University, St. Catherine’s, and St. Mary's University of Minnesota are available to City employees.

Other perks

Employees can also take advantage of flexible spending accounts, theEmotional Wellbeing Solutions (https://www.minneapolismn.gov/government/departments/hr/benefits-wellness/) , health club discounts and more.

01

How did you find out about this position? (Select all that apply)

+ Recruiter

+ City of Minneapolis website

+ City of Minneapolis employee

+ City of Minneapolis job interest card

+ City of Minneapolis Career Opportunities Bulletin

+ Friend, family, or community

+ League of Minnesota Cities website

+ Diversityjobs.com website

+ Governmentjobs.com website

+ Indeed.com website

+ Minnesotajobs.com website

+ Minnesota Council of Nonprofits website

+ Other Website

+ LinkedIn

+ Twitter / X

+ Facebook

+ Other social media site

+ Newspaper

+ Other media

+ College or University

+ Community organization

+ Job Fair

+ Professional association

+ Site Visit

+ None of the above

02

Please specify where you heard about this position (e.g., website name, City of Minneapolis employee name, job fair, professional association).

03

Please indicate your highest level of education in the areas of policy and process analysis, finance, public administration, business administration, accounting, or related fields.

+ None

+ High School/GED

+ Associate's Degree

+ Bachelor's Degree

+ Master's Degree

+ Doctoral Degree

+ Other

04

How many years of professional audit work experience do you have as an internal or external auditor?

+ No experience

+ At least one year, but less than two years

+ At least two years, but less than three years

+ At least three years, but less than four years

+ At least four years, but less than five years

+ At least five years, but less than six years

+ More than 6 years of experience

05

How many years of experience do you have supervising and leading an audit team (with formal direct reports)?

+ No experience

+ At least one year, but less than two years

+ At least two years, but less than three years

+ At least three years, but less than four years

+ At least four years, but less than five years

+ At least five years, but less than six years

+ More than six years

06

How many years of experience do you have in Quality Assurance and/or training?

+ No experience

+ More than one year, but less than two years

+ More than two years, but less than three years

+ More than three years, but less than four years

+ More than four years, but less than five years

+ More than five years, but less than six years

+ More than six years

07

Do you have any of the following certifications? Select all that apply.

+ Certified Public Accountant (CPA)

+ Certified Internal Auditor (CIA)

+ Certified Fraud Examiner (CFE)

+ Certified Information Systems Auditor (CISA)

+ Certified Government Auditing Professional (CGAP)

+ Certified Financial Services Auditor (CFSA)

+ Certification in Risk Management Assurance (CRMA)

+ Certification in Control Self-Assessment (CCSA)

+ Internal Audit Practitioner Designation

08

Describe your experience adhering to or assessing against audit, quality or internal control criteria such as Government Auditing Standards, Global Internal Audit Standards, Generally Accepted Auditing Standards, Internal Standards on Quality Management, or the COSO Framework. Please limit your response to 100 words.

09

Do you have any work experience in the following areas? Select all that apply.

+ Community Safety/Public Safety

+ Law Enforcement

+ Project Management

+ Public Policy

+ Investigations

+ None of the above

10

Do you have experience working for local, state, or federal government?

+ Yes

+ No

11

This position will require an extensive Minneapolis Police Department background check. Individuals who have been convicted of a felony crime will not be considered, including any prior thefts or other criminal convictions related to dishonesty. Will you be able to pass this background check?

+ Yes

+ No

Required Question

Employer

City of Minneapolis

Address

350 South 5th Street

Room 1

Minneapolis, Minnesota, 55415

Phone

(612) 673-2282

Website

http://www.minneapolismn.gov/jobs

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