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Manager Multimedia Services

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Manager Multimedia Services

Salary

$88,597.00 - $113,023.00 Annually

Location

Minneapolis, MN

Job Type

Full-time

Job Number

2025-00502

Department

Communications

Division

Communications Video Services

Opening Date

10/22/2025

Closing Date

11/5/2025 11:59 PM Central

FLSA

Exempt

Bargaining Unit

CNR

+ Description

+ Benefits

+ Questions

Position Description

This position is critical in managing digital content development and production – including managing a team of creative professionals, implementing brand strategy across digital creative content streams, identifying and pursuing compelling stories, developing opportunities to enhance the capabilities of the team and its toolkit, overseeing the process of content ideation, planning, and production, aligning the team’s work with success metrics, and ensuring all productions meet quality standards. The Multimedia Manager will lead a team of creative professionals to develop new content opportunities to drive audience growth and engagement and oversee the entire content lifecycle.

The City of Minneapolis does not sponsor applicants for work visas.

Job Duties and Responsibilities

+ Direct, coordinate, and supervise all staff and activities.

+ Guide programming development by making decisions, offering recommendations, and leading a team to ensure smooth operations.

+ Assist Communications staff and other departments with the creative process, including conception, production, and post-production. This ensures the design and content reflect brand consistency.

+ Provide cross-departmental collaboration on projects, problems, and obstacles.

+ Maintain AV and content management systems, encoders, transcoders, streaming and recording devices, media file storage servers, switches and switchers, workstations, and other broadcast equipment.

+ Assist Cable Officer with cable TV management and intake cable complaints from subscribers.

+ Project manage Public/Community Access provider.

+ Develop and maintain Crestron and Microsoft Teams implementation related to AV.

+ Anticipate problems that may impede a live broadcast or an event in the conference center and council chamber.

+ Troubleshoot problems during live broadcasts or events.

+ Oversee budgets and financial planning within the division; this includes developing/managing contracts with vendors and creating bid forms and RFPs.

+ Communicate with staff about department policies and procedures.

+ Develop relationships with City staff, elected officials, department heads, and vendors.

+ Evaluate staff performance and provide feedback annually and during check-ins.

+ Evaluate audio/video technology to ensure continuity.

+ Ensure compliance with FCC rules and regulations and MN state statutes.

Working Conditions

Office environment. Available nights and weekends for assistance and project demands.

Required Qualifications

Minimum Qualifications

Bachelor’s Degree in media production, radio production or communications or equivalent.

Minimum Experience

Five or more years of related experience includes industry work experience, extensive industry knowledge, and technical expertise.

Equivalency

An equivalent combination of education and highly related experience in a similar environment may be considered.

Required Attachments :

You must attach a resume to your application and complete the supplemental questions. Without a resume, the application may be deemed as incomplete and will not be considered further.

Selection Process

The selection process will consist of one or more of the following steps: a rating of relevant education and experience (100%). It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process.

Background Check

The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.

Union Representation

This position is non-represented (CNR) (https://www2.minneapolismn.gov/government/departments/hr/labor-agreements/) .

Eligible List Statement

The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire two (2) months after it has been established.

Interview Selection

The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate’s education or experience related to the field, work history, or skills uniquely related to the operational needs of the position.

Knowledge, Skills and Abilities

+ Good critical thinking and troubleshooting skills

+ Exemplary decision-making and judgment abilities.

+ Experience working in government and managing staff

+ Understanding of TV operations.

+ Active listening and learning ability,

+ Good communication skills.

+ Ability to multitask and manage time

+ Ability to solve problems.

+ Technology skills related to TV production.

+ Knowledge of operating equipment, editing, scheduling programs, managing master control, and troubleshooting under stressful situations.

+ Maintain technical level to evaluate software and equipment

+ Able to attend seminars, read trade articles, and continue industry-related training

As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose—serving the residents, businesses and visitors of Minneapolis.

The City of Minneapolis is proud to be an Equal Employment Opportunity and Affirmative Action employer.

Benefits Summary

Our employees enjoy competitive salaries and generous benefits. We pride ourselves on a comprehensive benefits program that supports employees' health and financial well-being. Programs, resources, and benefit eligibility varies based on position, average hours worked, location and length of service. For detailed benefits information, please visit the benefits page (http://www.minneapolismn.gov/hr/benefits/WCMS1Q-066289) .

Insurance

Health insurance

Eligibility for benefits begins the first of the month following employment date. The City of Minneapolis offers eligible employees one plan design (http://cityofminneapolis.welcometomedica.com/page/61) with a choice of six provider networks, allowing you to select the best option for you. Available plans include Medica Choice Passport, Medica Elect, VantagePlus with Medica, Park Nicollet and HealthPartners Medical Group First with Medica, Ridgeview Community Network powered by Medica, and Clear Value with Medica.

Dental insurance

The City of Minneapolis offers dental insurance through Delta Dental of Minnesota and pays 100% of the monthly premium for eligible employees.

Life insurance

The city provides basic life insurance of one times your annual salary up to $50,000. You can elect to purchase optional life insurance.

Paid time off

Our generous leave package includes vacation, holidays and paid sick leave, which gives employees the opportunity to enhance their quality of life outside work. Amounts and accrual rates are based on years of experience and collective bargaining agreements (http://www.minneapolismn.gov/hr/laboragreements/index.htm) .

Paid parental leave

City employees are eligible for up to 12 weeks of paid parental leave in the event of a birth or placement for adoption of a child.

Retirement

City employees earn a pension and may choose to participate in additional retirement savings programs.

+ Pension: The City of Minneapolis participates in the Public Employees Retirement Association (PERA). Employees and the City both contribute a percentage of your pay to fund future benefits.

+ Deferred compensation: Employees may choose to participate in pre-tax or after-tax savings plans through the Minnesota State Retirement System (MSRS).

Transportation

Eligible City employees may choose to participate in the following transportation programs:

+ Metropass: TheMetropass (http://www.minneapolismn.gov/hr/benefits/trans/benefits\_pre-tax-transit) program allows eligible employees to enroll in a pass for unlimited bus or light rail rides at a discounted price.

+ Parking or Van Pool:The City of MinneapolisTransportation Benefits Plan (http://www.minneapolismn.gov/hr/benefits/trans/WCMS1P-113620) gives you options to pay certain commuting costs, such as qualified parking and van pool expenses, with pre-tax dollars.

Learning and development

To engage and develop employees, the City of Minneapolis offers classes in leadership, cultural agility, change management and more. Additionally, educational discounts at Augsburg University, Hamline University, St. Catherine’s, and St. Mary's University of Minnesota are available to City employees.

Other perks

Employees can also take advantage of flexible spending accounts, theEmotional Wellbeing Solutions (https://www.minneapolismn.gov/government/departments/hr/benefits-wellness/) , health club discounts and more.

01

How did you find out about this position? (Select all that apply)

+ Recruiter

+ City of Minneapolis website

+ City of Minneapolis employee

+ City of Minneapolis job interest card

+ City of Minneapolis Career Opportunities Bulletin

+ Friend or family member

+ League of Minnesota Cities website

+ Diversityjobs.com website

+ Governmentjobs.com website

+ Indeed.com website

+ Minnesotajobs.com website

+ Minnesota Council of Nonprofits Website

+ Other website

+ LinkedIn

+ Facebook

+ Other social media site

+ Newspaper

+ Other media

+ College or University

+ Community organization

+ Job Fair

+ Professional association

+ Site Visit

02

Please specify where you heard about this position (e.g., website name, City of Minneapolis employee name, job fair, professional association).

03

Please indicate below the highest level of education that you have completed.

+ None

+ High School Diploma or GED

+ Associate Degree

+ Bachelor's Degree

+ Master's Degree

+ Doctorate

04

Have you graduated with a Bachelor’s degree in media production, journalism, communications or equivalent?

+ Yes, I have a Bachelor's degree in media production, journalism, communications, or equivalent.

+ Yes, I have a Master's degree in media production, journalism, communications, or equivalent.

+ Yes, I have a Doctorate in media production, journalism, communications, or equivalent.

+ No, I do not have a degree in media production, journalism, communications, or an equivalent field.

05

How many years of experience do you have performing the duties similar to those listed in the job description?

+ None

+ Less than 1 year

+ 1 year but less than 3 years

+ 3 years but less than 5 years

+ 5 years but less than 7 years

+ 7 years but less than 9 years

+ 9 years or more

06

Have you directly managed and directed freelance or internal creative staff (e.g., videographers, graphic designers)?

+ Yes

+ No

07

Is your primary professional experience related to developing, producing and creating digital or other media content for public distribution?

+ Yes

+ No

08

How many years experience do you have with developing social media content?

+ None

+ 1 year but less than 3 years

+ 3 years but less than 5 years

+ 5 years or more

09

Please rate your skill level in using social & video media scheduling tools and analytics tools (e.g., Adobe creative suite, MS Teams Planner, OneUp, Smartsheet, Social Pilot).

+ No experience

+ Beginner

+ Intermediate

+ Advanced

10

How many years of professional experience to you have strategizing, producing, and creating content (e.g., videos, graphics, copy) specifically for social media platforms?

+ No experience

+ 1 years but less than 3 years

+ 3 years but lees than 5 years

+ 5 years or more

11

This position requires making data-driven recommendations for improvement. Do you have experience analyzing, interpreting and making suggestions for improvement based of data?

+ Yes

+ No

Required Question

Employer

City of Minneapolis

Address

350 South 5th Street

Room 1

Minneapolis, Minnesota, 55415

Phone

(612) 673-2282

Website

http://www.minneapolismn.gov/jobs

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