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Description

Introduction

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below:PA II Expanse ITOCHCA Healthcare

Benefits

HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

+ Free counseling services and resources for emotional, physical and financial wellbeing

+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock

+ Family support through fertility and family building benefits with Progyny and adoption assistance.

+ Referral services for child, elder and pet care, home and auto repair, event planning and more

+ Consumer discounts through Abenity and Consumer Discounts

+ Retirement readiness, rollover assistance services and preferred banking partnerships

+ Education assistance (tuition, student loan, certification support, dependent scholarships)

+ Colleague recognition program

+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

_Note: Eligibility for benefits may vary by location._

We are seeking a Product Analyst II Expanse ITOC for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

Job Summary and Qualifications

This position is responsible for implementation and support of MEDITECH Expanse applications. This position is responsible for ensuring that existing and new clinical/technical product and clinical/technical standard solutions technically and strategically align with HCA’s Expanse strategy and that product, content, and workflow issues are addressed in a collaborative and timely manner.

GENERAL RESPONSIBILITIES

This position is responsible for implementation and support of MEDITECH Expanse applications. This position is responsible for ensuring that existing and new clinical/technical product and clinical/technical standard solutions technically and strategically align with HCA’s Expanse strategy and that product, content, and workflow issues are addressed in a collaborative and timely manner.

+ Provides hands-on technical leadership for the analysis, implementation, and support of MEDITECH applications and standards.

+ Provides command center leadership and support for the resolution of Expanse application, content, and workflow issues.

+ Utilize Service Central for ticket management to include end user contact, triaging, escalation, and resolution.

+ Act as point contact for product while on shift during go-lives to resolve issues.

+ Collaborate with product analysts from other product teams to assist in the resolution of issues for facility end users.

+ Works independently and with key project team members to define requirements, design the functional solution, identify and resolve issues, and ensure the EHR solution meets requirements and meets business objectives.

+ Collaborate with business owners and the facilities to define requirements and solutions

+ Analyze business requirements to design, architect, develop and implement highly efficient, highly scalable solutions.

+ Builds positive relationships with business operations, ITG leadership, and vendors

+ Provide routine support and maintenance for current production applications as assigned

+ Provides training junior level members on the integrations and interoperability team regarding interface specifications, dataflow, and related functionality.

+ Provides subject matter expertise and leadership through exemplifying and fostering excellent technical skills.

+ Address and provide operational support as needed and On-call responsibilities

+ This role is focused on supporting the Expanse Provider and Nursing product teams specifically in the Order Management and Transfer of Care “OM/ToC” space.

RELEVANT EXPERIENCE

+ 3+ years EHR Sup

EDUCATION

+ Bachelor’s Degree Preferred

OTHER/SPECIAL QUALIFICATIONS

+ Strong ability to manage multiple projects and issues, organize work, and adjust priorities as needed

+ Able to establish and meet delivery dates

+ Past EHR experience preferred

+ Strong analytical and technical skills with ability to analyze issues, assess technical risks, and recommend sound solutions in a timely manner

+ Strong interpersonal and leadership skills in working with and convey complex subject matter content across functional teams

+ Strong problem and issue resolution experience and create quality deliverables

+ Build strong relationships with business owners, vendors, clinical teams and other technical teams within and outside of department

+ Ability to work independently as well as with a team on complex projects.

+ Adeptness to learn new assignments, technologies and applications quickly and manage multiple assignments simultaneously

+ Excellent verbal and written communication skills

PHYSICAL DEMANDS/WORKING CONDITIONS

+ Prolonged sitting.

+ Includes a schedule that has shifts occurring after normal business hours (evenings, nights, weekends and company holidays) and on-call support as required. Shifts are scheduled to cover a 24 hour/7 day a week support model. Staff must remain flexible and available to provide assistance for any/all disaster or emergency situations.

+ Position is located in Nashville, Tennessee

+ Some occasional travel required

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you find this opportunity compelling, we encourage you to apply for our PA II Expanse ITOC opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. **We are interviewing - apply today!**

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.