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Job Description

The NPO Coordinator plays a vital role in connecting community organizations with our stadium operations, ensuring smooth coordination, exceptional volunteer experiences, and efficient execution of game day and event staffing. This position supports the recruitment, onboarding, and management of Non-Profit Organizations (NPOs) while fostering positive relationships that align with Aramark?s values of service, safety, and community engagement.

Job Responsibilities

+ Develop and uphold a strong safety and service culture, ensuring a work environment where no one gets hurt and every volunteer feels valued.

+ Oversee operations and coordinate activities across both Kauffman Stadium and Arrowhead Stadium, ensuring seamless execution of events and guest services at each venue.

+ Recruit, schedule, and manage Non-Profit Organizations for all concession and premium areas, maintaining consistent communication and follow-through.

+ Oversee and maintain NPO contracts, compliance, and documentation in accordance with company and client standards.

+ Coordinate and assist with training, orientations, and certifications for volunteers, including food safety, TEAM, and other required programs.

+ Support event-day operations, assisting with check-in, communication, and issue resolution to ensure a seamless volunteer experience.

+ Partner with internal departments?including HR, Operations, Finance, and Food Safety?to ensure alignment and effective collaboration.

+ Participate in staff and management meetings, providing updates and insights related to NPO staffing, incentives, and performance.

+ Facilitate community relations by representing Aramark and the client organization at meetings, volunteer events, and local outreach efforts.

+ Ensure all NPO-operated stands and areas meet sanitation, safety, and quality standards through hands-on oversight and follow-up.

+ Support and help develop training materials and volunteer development programs, creating clear pathways for engagement and growth.

Qualifications

+ Minimum of 2 years of experience working with Non-Profit, volunteer, or community-based programs.

+ Strong ability to communicate, lead, and present to large groups in an engaging and professional manner.

+ Excellent organizational and multitasking skills, with the ability to manage multiple groups and events simultaneously.

+ Proficiency in data entry, scheduling systems, and basic reporting.

+ Collaborative mindset with a commitment to building positive relationships between Aramark, volunteers, and community partners.

+ Prior experience in event operations, hospitality, or food service is a plus.

Education

About Aramark

At Aramark, we believe in creating moments that matter ? for our clients, our customers, and our communities. The NPO Coordinator helps make that possible by connecting purpose-driven organizations to meaningful opportunities that fund their missions while supporting unforgettable event experiences.

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .